NS Live Chat, Inbox & Helpdesk

NS Live Chat, Inbox & Helpdesk

Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
Vurdering (4,9)
Omtaler
Utvikler

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  • Fungerer med de nyeste temaene

Om denne appen

Lansert

21. juni 2022

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Kategorier

Chat

Fungerer med

Facebook Messenger

Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.

NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app. mer
  • Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
  • Increase responsiveness & automate your support with chatbot & saved responses.

Priser

FREE

Gratis

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 / måned

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7-dagers gratis prøveperiode

ADVANCED

$14.99 / måned

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Basic, plus
  • Business hours
  • Offline email notifications

7-dagers gratis prøveperiode

PROFESSIONAL

$34.99 / måned

$34.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Advanced, plus
  • Chatbot
  • Order management
  • Private macros

7-dagers gratis prøveperiode

FREE

Gratis

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 / måned

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7-dagers gratis prøveperiode

ADVANCED

$14.99 / måned

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Basic, plus
  • Business hours
  • Offline email notifications

7-dagers gratis prøveperiode

PROFESSIONAL

$34.99 / måned

$34.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores & channels
  • Unlimited FAQs
  • All in Advanced, plus
  • Chatbot
  • Order management
  • Private macros

7-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag.

93 vurderinger

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 0 % av vurderingene er 1 stjerner
6. februar 2024

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
India
Rundt 1 måned bruker appen
NestScale svarte 7. februar 2024

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

15. desember 2023

Good service!Thanks Kevin to help me a lot

Miane
Kina
4 måneder bruker appen
NestScale svarte 17. desember 2023

Dear customer,

That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!

Regards,
Chloé - Customer Success Manager @NestScale

20. desember 2023

The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.

AutoGear Hub
Pakistan
Rundt 2 måneder bruker appen
NestScale svarte 22. desember 2023

Hey Anas,

Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.

I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.

Thanks again for choosing NestDesk for your second store!

Warm regards,
Chloé

21. november 2023

I liked, how they supported me.

HalfPan
India
Rundt 1 måned bruker appen
NestScale svarte 23. november 2023

Dear customer,

It's wonderful to hear that you felt supported! I'm glad the assistance was helpful for you. If you have any further feedback or need more support in the future, feel free to let us know. Your satisfaction is our priority!

Regards,
Chloé - Customer Success Manager @ NestScale

24. november 2023

Great Service

CA.GOOLOO
Hongkong SAR Kina
17 dager bruker appen
NestScale svarte 26. november 2023

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the NestDesk app.

If there's anything specific you love about it or any features you'd like to see in the future, feel free to let us know. We're always working to make the experience even better for our users.

Regards,
Chloé - Customer Success Manager @NestScale

Om denne appen

Lansert

21. juni 2022

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Kategorier

Chat

Fungerer med

Facebook Messenger

Utviklet av NestScale

Om NestScale

4,9 gjennomsnittlig vurdering

2 år med bygging av apper for Shopify App Store

70 Circular Road #02-01, Singapore, 049365, SG

Brukerstøtte

Send en melding

support@nestscale.com

Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).

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