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Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.
NestDesk centralizes all support conversations from different stores across any channel in just one unified inbox. With detailed customer behavior and product recommendations, you can unlock sales from every conversation right in the chat portal. By using our Helpdesk & Chatbot, delivering 24/7 proactive customer service is made possible. Help more customers in less time with smart conversation management & assist customers from wherever you are with the powerful & intuitive NestDesk mobile app.
- Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
- Increase responsiveness & automate your support with chatbot & saved responses.
Contém texto sem tradução
- Destaques
- Compatível com os temas mais recentes
Mensagens em tempo real
Respostas automatizadas
Personalização
Lançado
21 de junho de 2022
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Funciona com
Facebook MessengerPreços
FREE
Grátis
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 /mês
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
Avaliação gratuita de 7 dias
ADVANCED
$14.99 /mês
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Basic, plus
- Business hours
- Offline email notifications
Avaliação gratuita de 7 dias
PROFESSIONAL
$34.99 /mês
$34.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Advanced, plus
- Chatbot
- Order management
- Private macros
Avaliação gratuita de 7 dias
FREE
Grátis
- Unlimited conversations
- 1 agent as admin
- 1 store integration
- 1 Facebook integration
- Live chat customization
- Browser notifications
- Mobile app
BASIC
$5.99 /mês
$5.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- 2 stores & FB integrations
- Live visitor data
- Automation rules
- Order tracking
- Remove watermark
- 5 FAQs
Avaliação gratuita de 7 dias
ADVANCED
$14.99 /mês
$14.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Basic, plus
- Business hours
- Offline email notifications
Avaliação gratuita de 7 dias
PROFESSIONAL
$34.99 /mês
$34.99 per additional user per month charged monthly.
- Unlimited conversations & agents
- Unlimited stores & channels
- Unlimited FAQs
- All in Advanced, plus
- Chatbot
- Order management
- Private macros
Avaliação gratuita de 7 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias.
Avaliações (94)
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.
Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉
Cheers,
Chloe
The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.
Hey Anas,
Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.
I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.
Thanks again for choosing NestDesk for your second store!
Warm regards,
Chloé
Atendimento
NestScale pode responder a qualquer pergunta que você tenha sobre o app NS Live Chat, Inbox & Helpdesk
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
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