NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

Fiyatlandırma
Ücretsiz plan mevcut. Ücretsiz deneme kullanılabilir.
Öne çıkanlar
En yeni temalarla çalışır
Puan
4,9 (94)
Geliştirici
NestScale

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. daha fazla
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.
Öne çıkanlar
En yeni temalarla çalışır

Diller

İngilizce

Bu uygulama şu dile çevrilmedi:Türkçe

Şunlarla birlikte çalışır:

Facebook Messenger, ChatGPT

Gerçek zamanlı mesajlaşma

Yapay zeka sohbet botu, Canlı sohbet, E-posta sohbeti, Dosya yüklemeleri, Çoklu dil, Davranış takibi, Müşteri analizleri

Otomatik yanıtlar

SSS, Karşılama, Ürün önerileri, Hızlı yanıtlar, Sipariş güncellemeleri, Çapraz satış, Yukarı satış

Özelleştirme

Renk ve yazı tipi, Emojiler ve çıkartmalar, Sohbet penceresi, Çalışma saatleri, Hoş geldiniz mesajları, Sohbet düğmeleri, Etiketleme, Sohbet ataması, Sohbet akışları, Aracı avatarı

Kanallar

Canlı sohbet, Sohbet botu, Self servis, Yardım merkezi, SSS

İş akışı otomasyonu

Otomatik yanıt, Yapay zeka yanıtları, Birleşik gelen kutusu, Otomatik atama, Etiketleme, Sipariş takibi, Müşteri bildirimleri, Analizler, Raporlar

Fiyatlandırma

FREE

Ücretsiz

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 /ay

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7 günlük ücretsiz deneme

ADVANCED

$14.99 /ay

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Basic, plus
  • Chatbot
  • Business hours
  • Offline email notifications

7 günlük ücretsiz deneme

PROFESSIONAL

$34.99 /ay

$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Advanced, plus
  • AI Chatbot
  • 500 replies/month
  • Order management

7 günlük ücretsiz deneme

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır.

Değerlendirmeler (94)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %91 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %9 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 1 yıldıza sahip
21 Haziran 2024

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
NestScale yanıt 24 Haziran 2024

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

3 Mayıs 2024

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
Güney Afrika
Uygulamayı kullanma süresi:Yaklaşık 2 saat
NestScale yanıt 19 Mayıs 2024

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

25 Ekim 2023

I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks

STELLA ALLURA
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 ay
NestScale yanıt 26 Ekim 2023

Hi,

Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.

Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.

We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
Chloé - Customer Success Manager @ NestScale

12 Ekim 2023

I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
Tayland
Uygulamayı kullanma süresi:7 ay
NestScale yanıt 17 Ekim 2023

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!

Cheers,
Chloe

6 Şubat 2024

Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me

Welook
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 1 ay
NestScale yanıt 7 Şubat 2024

Dear customer,

Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

Destek

NestScale, NS AI Chatbot, Helpdesk & FAQs hakkındaki tüm sorularınızı yanıtlayabilir.

Geliştirici

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

Kaynaklar

Bu geliştirici doğrudan Türkçe destek sunmuyor.

Yayınlanma

21 Haziran 2022

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