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全方位客户服务解决方案，包括 AI 聊天机器人、实时聊天、帮助台等，以增加销售。
通过我们的 AI 驱动的 NestDesk，将来自不同商店和渠道的所有支持对话集中到一个收件箱中。使用我们集成 AI 的聊天机器人，可以实现 24/7 的客户服务，大幅减少人工工作量。通过聊天门户直接提供详细的客户行为和产品推荐，您可以从每次对话中提升销售。通过智能对话管理和功能强大、直观的 NestDesk 移动应用，帮助更多客户，用更少的时间。
- 在一个收件箱中管理和回应来自各个渠道和商店的所有消息。
- 使用 NestDesk AI 聊天机器人自动化您的支持并解决客户问题。
- 在聊天时分享产品推荐、浏览库存并创建订单。
- 使用帮助台、订单跟踪和订单操作制作强大的自助服务小部件。
- 实时查看客户档案、预览购物车和跟踪网站访客。
包含自动翻译的文本
- 亮点
- 适用于最新模板
实时消息传送
自动回复
自定义
渠道
工作流程自动化
定价
FREE
免费
- 无限对话
- 1 名管理员代理
- 1 家商店集成
- 1 个 Facebook 集成
- 实时聊天自定义
- 浏览器通知
- 移动应用
BASIC
$5.99 /月
每月每增加一名用户收费 5.99 美元。
- 无限对话和代理
- 2 家商店和 FB 集成
- 实时访客数据
- 自动化规则
- 订单跟踪
- 移除水印
- 5 个常见问题解答
7 天免费试用
ADVANCED
$14.99 /月
每月每增加一名用户收费 14.99 美元。
- 无限对话和代理
- 无限商店、渠道和常见问题解答
- 包括基础版所有功能
- 聊天机器人
- 营业时间
- 离线电邮通知
7 天免费试用
PROFESSIONAL
$34.99 /月
每月每增加一名用户收费 34.99 美元。额外每增加 100 条回复加收 6 美元。
- 无限对话和代理
- 无限商店、渠道和常见问题解答
- 包括高级版所有功能
- AI 聊天机器人
- 每月 500 条回复
- 订单管理
7 天免费试用
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.
Dear customer,
Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!
Happy chatting!
Chloé - Customer Success Manager @NestScale
Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.
Dear customer,
Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.
If you need any further assistance, please don't hesitate to reach out. We're always here to help.
Thanks again!
Chloé - Customer Success Manager @NestScale
Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.
Dear customer,
Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.
If you ever need further assistance, don't hesitate to reach out. We're here to help!
Regards,
Chloé - Customer Success Manager @NestScale
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
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