NS AI Chatbot, Helpdesk & FAQs

NS AI Chatbot, Helpdesk & FAQs

定价
提供免费套餐。 提供免费试用。
亮点
适用于最新模板
评分
4.9 (96)
开发人员
NestScale

All-in-one customer service solution with AI Chatbot, Live chat, Helpdesk & more to increase sales.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app.

Centralize all support conversations from different stores and channels in just a single inbox with our AI-powered NestDesk. By using our AI-integrated chatbot, delivering 24/7 customer service is possible, significantly reducing manual effort. With detailed customer behavior & product recommendations right from the chat portal, you can boost sales from every conversation. Help more customers in less time with smart conversation management and the powerful, intuitive NestDesk mobile app. 更多
  • Manage & respond to all messages across channels and stores in one single inbox.
  • Automate your support & solve customers’ questions with the NestDesk AI chatbot.
  • Share product recommendations, browse inventory & create orders while chatting.
  • Make powerful self-service widget with Helpdesk, order tracking & order action.
  • Have customer profiles, preview carts & track website visitors in real-time.

包含未翻译的文本

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亮点
适用于最新模板

语言

英语

这款应用未翻译成简体中文

适配以下产品:

  • Facebook Messenger
  • ChatGPT

定价

FREE

免费

  • Unlimited conversations
  • 1 agent as admin
  • 1 store integration
  • 1 Facebook integration
  • Live chat customization
  • Browser notifications
  • Mobile app

BASIC

$5.99 /月

$5.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • 2 stores & FB integrations
  • Live visitor data
  • Automation rules
  • Order tracking
  • Remove watermark
  • 5 FAQs

7 天免费试用

ADVANCED

$14.99 /月

$14.99 per additional user per month charged monthly.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Basic, plus
  • Chatbot
  • Business hours
  • Offline email notifications

7 天免费试用

PROFESSIONAL

$34.99 /月

$34.99 per additional user per month charged monthly. Extra +$6 for additional 100 replies.

  • Unlimited conversations & agents
  • Unlimited stores, channels & FAQs
  • All in Advanced, plus
  • AI Chatbot
  • 500 replies/month
  • Order management

7 天免费试用

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。

评论 (96)

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 9% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2024年12月17日

Great app with excellent support! Setup was smooth, and when I had a minor issue, the team was fast and super helpful

Fumaco
菲律宾
16天 人在使用应用
NestScale已回复 2024年12月19日

Dear customer,

Thank you so much for your kind words! 🌟 We’re happy to hear that your setup experience was smooth and that our support team could assist you quickly and effectively.

Your satisfaction means the world to us, and we’re always here to help if you need anything else. Thanks for choosing our app - here’s to continued success with your setup! 🚀

Regards,
Rachel - Customer Success Specialist @NestScale

2024年11月8日

I installed this AI Chatbot app and needed help with the app on phone. The support was great, solved the problem in short time. The communication is top notch.
I just started to use it, but I think that this is an additional method to provide customer support on time, and provide a good experience.
So far I'm happy with this app and I do recommend it.

Gardening Plants And Flowers
美国
2天 人在使用应用
NestScale已回复 2024年11月10日

Dear customer,

Thank you so much for your thoughtful review! 😊 We’re thrilled to hear that our support team could assist you quickly and that you’re enjoying the app so far. It’s fantastic to know it’s helping you provide timely and effective customer support. If you have any questions as you continue using it, don’t hesitate to reach out. Thanks for the recommendation!

Happy chatting!
Chloé - Customer Success Manager @NestScale

2024年6月21日

Despite all my complications the Help Desk stuck with and got me reconnected on my desktop and finally on my mobile. It took several sessions, but they hung in there and it became a success. Thank you.

RosaLee's Notables
美国
8个月 人在使用应用
NestScale已回复 2024年6月24日

Dear customer,

Thank you for your kind words and for sharing your experience! We're delighted to hear that our team was able to assist you and get you reconnected on both your desktop and mobile. Your patience and perseverance were key to making this a success.

If you need any further assistance, please don't hesitate to reach out. We're always here to help.

Thanks again!
Chloé - Customer Success Manager @NestScale

2024年5月3日

Ann helped me solve an issue that I couldn't solve from the dashboard. Excellent service. Issue was fixe3d in less than 5 minutes. Highly recommend.

Ariana's Fans
南非
大约2小时 人在使用应用
NestScale已回复 2024年5月19日

Dear customer,

Thank you for your kind words! We're thrilled to hear that Ann was able to assist you promptly and effectively. We'll be sure to pass along your compliments to her.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

Regards,
Chloé - Customer Success Manager @NestScale

2023年7月17日

This is a wonderful app to have for an online store! I am now able to chat with customers directly online as opposed to having to use the phone to assist them. This is great because we can help more than one person at a time. We can also link products within the chat to guide customers and they can track their shipping as well. Customer support for this app is great Rachel was very patient in helping me set the app up for use.

Heavens Yes Crafts
美国
6个月 人在使用应用
NestScale已回复 2023年7月26日

Dear valued customer,
Thank you for the wonderful review! We're delighted that our app has been a valuable asset to your online store.
The chat features allow for efficient customer support, and product linking and order tracking enhance the overall experience.
We're glad Rachel provided great assistance during setup. If you have any further questions or suggestions, feel free to reach out. Thank you for choosing our app! 🛍️🎉

Cheers,
Chloe

支持

应用支持由 NestScale 提供。

资源

此开发者不提供直接的简体中文支持。

开发人员

NestScale

70 Circular Road #02-01, Singapore, 049365, SG

推出日期

2022年6月21日

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