NS Live Chat, Inbox & Helpdesk

NS Live Chat, Inbox & Helpdesk

提供免费套餐。 7 天免费试用。
评分(4.9)
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关于此应用

推出日期

2022年6月21日

语言

英语

这款应用未翻译成简体中文

类别

聊天

适配以下产品:

Facebook Messenger

多渠道客户服务解决方案,包括实时聊天、帮助台、聊天机器人等,以提高销售额。

NestDesk将来自不同商店的所有支持对话集中在一个统一的收件箱中。通过详细的客户行为和产品推荐,您可以在聊天门户中解锁每次对话的销售。通过使用我们的帮助台和聊天机器人,可以实现24/7的主动客户服务。通过智能对话管理,用更少的时间帮助更多的客户,并通过强大且直观的NestDesk移动应用程序从任何地方为客户提供服务。

NestDesk将来自不同商店的所有支持对话集中在一个统一的收件箱中。通过详细的客户行为和产品推荐,您可以在聊天门户中解锁每次对话的销售。通过使用我们的帮助台和聊天机器人,可以实现24/7的主动客户服务。通过智能对话管理,用更少的时间帮助更多的客户,并通过强大且直观的NestDesk移动应用程序从任何地方为客户提供服务。 更多
  • 从一个收件箱管理和回复Facebook Messenger和实时聊天消息。
  • 在聊天时分享产品推荐,浏览库存并创建订单。
  • 使用帮助台,订单跟踪和订单操作制作强大的自助服务小部件。
  • 拥有客户档案,预览购物车并实时跟踪网站访问者。
  • 通过聊天机器人和保存的回复提高响应速度并自动化您的支持。

包含自动翻译的文本

显示原文

定价

7 天免费试用

免费

免费

  • 无限对话
  • 1个管理员代理
  • 1个商店集成
  • 1个Facebook集成
  • 实时聊天定制
  • 浏览器通知
  • 移动应用

基础

$5.99/月

每个额外用户每月收费$5.99,按月计费。

  • 无限对话和代理
  • 2个商店和FB集成
  • 实时访客数据
  • 自动化规则
  • 订单跟踪
  • 移除水印
  • 5个常见问题解答

高级

$14.99/月

每个额外用户每月收费$14.99,按月计费。

  • 无限对话和代理
  • 无限商店和渠道
  • 无限常见问题解答
  • 基础版所有功能,外加
  • 营业时间
  • 离线电子邮件通知

专业

$34.99/月

每个额外用户每月收费$34.99,按月计费。

  • 无限对话和代理
  • 无限商店和渠道
  • 无限常见问题解答
  • 高级版所有功能,外加
  • 聊天机器人
  • 订单管理
  • 私人宏

免费

免费

  • 无限对话
  • 1个管理员代理
  • 1个商店集成
  • 1个Facebook集成
  • 实时聊天定制
  • 浏览器通知
  • 移动应用

基础

$5.99/月

每个额外用户每月收费$5.99,按月计费。

  • 无限对话和代理
  • 2个商店和FB集成
  • 实时访客数据
  • 自动化规则
  • 订单跟踪
  • 移除水印
  • 5个常见问题解答

高级

$14.99/月

每个额外用户每月收费$14.99,按月计费。

  • 无限对话和代理
  • 无限商店和渠道
  • 无限常见问题解答
  • 基础版所有功能,外加
  • 营业时间
  • 离线电子邮件通知

专业

$34.99/月

每个额外用户每月收费$34.99,按月计费。

  • 无限对话和代理
  • 无限商店和渠道
  • 无限常见问题解答
  • 高级版所有功能,外加
  • 聊天机器人
  • 订单管理
  • 私人宏

包含自动翻译的文本

显示原文

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。

92 条评论

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 9% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年11月29日

WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.

Definitely appreciate the personalised service, it made set up a breeze!

Kakadu Traders Australia
澳大利亚
1天 人在使用应用
NestScale已回复 2023年12月17日

Dear customer,

That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.

We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!

Cheers,
Chloé - Customer Success Manager @NestScale

2023年12月15日

Good service!Thanks Kevin to help me a lot

Miane
中国
19天 人在使用应用
NestScale已回复 2023年12月17日

Dear customer,

That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!

Regards,
Chloé - Customer Success Manager @NestScale

2023年10月25日

I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks

STELLA ALLURA
加拿大
大约1个月 人在使用应用
NestScale已回复 2023年10月26日

Hi,

Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.

Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.

We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,
Chloé - Customer Success Manager @ NestScale

2023年11月1日

Absolutely love the many accessories attached to this inbox and Helpdesk app. It works very well with my business and I have been enjoying it so far. Also customer service is Topnotch which is always essential and a plus .

Queens Beauty Lounge
美国
14天 人在使用应用
NestScale已回复 2023年11月2日

Dear customer,

Thank you so much for your positive feedback! We're delighted to hear that you're enjoying the features that come with our NestDesk app.
We're committed to providing excellent customer service, and we're thrilled to know that you've had a top-notch experience with us.
If you ever need any assistance or have more feedback, please don't hesitate to reach out. We're here to support your business every step of the way!

Regards,
Chloé - Customer Success Manager @NestScale

2023年10月12日

I'm thoroughly impressed with this app. While I initially encountered some technical hiccups, the support team swiftly came to the rescue. The app's user-friendly interface and seamless integration with Shopify for order and product imports make it a standout choice. I highly recommend it, and I believe I've stumbled upon a winning app. The customer support, led by Kevin, is truly exceptional. Kevin went above and beyond to assist me, and for that, I'm genuinely grateful.

Human Touch Official Online Store
泰国
大约2个月 人在使用应用
NestScale已回复 2023年10月17日

Hi valued customer,

We're absolutely delighted to hear about your positive experience with our app and our support team, particularly Kevin. Your kind words and recommendation mean a lot to us.

We're committed to delivering a user-friendly and reliable experience, and it's wonderful to know that you found our app to be a standout choice for your needs. We'll be sure to pass on your appreciation to Kevin, and we're grateful for the trust you've placed in us.

If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you, and we look forward to continuing to provide you with excellent service. Thank you for choosing NestAds!

Cheers,
Chloe

关于此应用

推出日期

2022年6月21日

语言

英语

这款应用未翻译成简体中文

类别

聊天

适配以下产品:

Facebook Messenger

由 NestScale 开发

关于 NestScale

平均评分 4.9

在为 Shopify 应用商店开发应用方面有 2 年的经验

70 Circular Road #02-01, Singapore, 049365, SG

支持

发送消息

support@nestscale.com

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