亮点
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适用于最新模板
关于此应用
多渠道客户服务解决方案,包括实时聊天、帮助台、聊天机器人等,以提高销售额。
NestDesk将来自不同商店的所有支持对话集中在一个统一的收件箱中。通过详细的客户行为和产品推荐,您可以在聊天门户中解锁每次对话的销售。通过使用我们的帮助台和聊天机器人,可以实现24/7的主动客户服务。通过智能对话管理,用更少的时间帮助更多的客户,并通过强大且直观的NestDesk移动应用程序从任何地方为客户提供服务。
- 从一个收件箱管理和回复Facebook Messenger和实时聊天消息。
- 在聊天时分享产品推荐,浏览库存并创建订单。
- 使用帮助台,订单跟踪和订单操作制作强大的自助服务小部件。
- 拥有客户档案,预览购物车并实时跟踪网站访问者。
- 通过聊天机器人和保存的回复提高响应速度并自动化您的支持。
包含自动翻译的文本
定价
7 天免费试用免费
免费
- 无限对话
- 1个管理员代理
- 1个商店集成
- 1个Facebook集成
- 实时聊天定制
- 浏览器通知
- 移动应用
基础
$5.99 /月
每个额外用户每月收费$5.99,按月计费。
- 无限对话和代理
- 2个商店和FB集成
- 实时访客数据
- 自动化规则
- 订单跟踪
- 移除水印
- 5个常见问题解答
高级
$14.99 /月
每个额外用户每月收费$14.99,按月计费。
- 无限对话和代理
- 无限商店和渠道
- 无限常见问题解答
- 基础版所有功能,外加
- 营业时间
- 离线电子邮件通知
专业
$34.99 /月
每个额外用户每月收费$34.99,按月计费。
- 无限对话和代理
- 无限商店和渠道
- 无限常见问题解答
- 高级版所有功能,外加
- 聊天机器人
- 订单管理
- 私人宏
免费
免费
- 无限对话
- 1个管理员代理
- 1个商店集成
- 1个Facebook集成
- 实时聊天定制
- 浏览器通知
- 移动应用
基础
$5.99 /月
每个额外用户每月收费$5.99,按月计费。
- 无限对话和代理
- 2个商店和FB集成
- 实时访客数据
- 自动化规则
- 订单跟踪
- 移除水印
- 5个常见问题解答
高级
$14.99 /月
每个额外用户每月收费$14.99,按月计费。
- 无限对话和代理
- 无限商店和渠道
- 无限常见问题解答
- 基础版所有功能,外加
- 营业时间
- 离线电子邮件通知
专业
$34.99 /月
每个额外用户每月收费$34.99,按月计费。
- 无限对话和代理
- 无限商店和渠道
- 无限常见问题解答
- 高级版所有功能,外加
- 聊天机器人
- 订单管理
- 私人宏
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
92 条评论
Best app for beginners who want to start our website and store e-commerce business good to use and easy very helpful for me
Dear customer,
Thank you so much for your fantastic feedback! We're thrilled to hear that NestDesk has been incredibly helpful for you in starting your e-commerce business.
If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!
Regards,
Chloé - Customer Success Manager @NestScale
The combination of live Chat, helpdesk, chatbot, and more has truly proven to be a game changer for increasing sales and enhancing customer engagement. Also received support from Chloe, a member of the ns live Chat team. Her professionalism and expertise were exceptional.
Hey Anas,
Thank you so much for your kind words! I'm thrilled to hear that the combination of live chat, helpdesk, and chatbot has made such a positive impact on your sales and customer engagement. I'm especially glad that my support through NS Live Chat was helpful for you.
I'm truly grateful for your consideration to leave a review. Your feedback is incredibly valuable and helps us shape our services better. Looking forward to hearing your thoughts.
Thanks again for choosing NestDesk for your second store!
Warm regards,
Chloé
Good service!Thanks Kevin to help me a lot
Dear customer,
That's great to hear! I'll make sure to pass along your thanks to Kevin for his assistance with the NestDesk app. If you ever have more questions or need further help, don't hesitate to reach out. We're here and happy to assist you anytime!
Regards,
Chloé - Customer Success Manager @NestScale
WOW - What amazing customer service! Rachel was so knowledgeable and went above and beyond to help me with my questions and issues. She was with me on Teams every step of the way during setup, sharing screens so that she could help troubleshoot any issues I had. Plus she even kept me updated with my questions long after we finished our Teams meeting.
Definitely appreciate the personalised service, it made set up a breeze!
Dear customer,
That's wonderful to hear! Thank you for sharing your positive experience with Rachel and our customer service. We're thrilled that Rachel provided such knowledgeable and personalized assistance to ensure a smooth setup process for you.
We're always here to help, so if you have any further questions or need assistance in the future, feel free to reach out. We appreciate your feedback and your business!
Cheers,
Chloé - Customer Success Manager @NestScale
I highly recommend NestDesk app to any professional store for live chat. It is extremely well configured at the back end easy to use and Above and Beyond in their fast professional superior customer service to any other chat app I've used before. Here I would like to thank Rachel for the professional support she has done for my store. Im grateful to you Rachel and million thanks
Hi,
Thank you so much for your wonderful recommendation and kind words about NestDesk! We're thrilled to hear that you found our app easy to use and appreciated our superior customer service.
Rachel, in particular, has been a valuable part of our team, and we're glad she was able to provide professional support for your store.
We're truly grateful for your support, and we're here to assist you with anything you need. If you have any more questions or if there's anything else we can do for you, please don't hesitate to reach out.
Warm regards,
Chloé - Customer Success Manager @ NestScale