Highlights
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Works with the latest themes
About this app
Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.
Centralize all support conversations from different stores, across any channel in just one unified inbox. Unlock sales from every conversation with full customer context & product recommendations right from the chat portal. Deliver 24/7 proactive customer service through Helpdesk & Chatbot. Help more customers in less time with smart conversation management. The powerful and easy-to-use NestDesk mobile app makes it easier to assist customers from wherever you are. Happier customers, more sales.
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Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
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Share product recommendations, browse inventory & create orders while chatting.
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Create your own powerful self-service widget with Helpcenter & order tracking.
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Have customer data, orders & conversations history for personalized experience.
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Automate answering repetitive questions & resolve issues faster with a chatbot.
76 reviews
I installed the app due to site issues and needed a better way for clients to communicate the issues quickly rather than using the contact form. A lot of the Shopify apps were not working with my site but this one does. I haven't used the app much yet although it seems to function well enough for what I need, but what puts me at ease is their customer service is quick and efficient.
Thank you so much for your review. This really made our day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Rachel
This app is really good
very simple and easy to set up the only thing i would like to have integrated in this app is the function when you can see whenever someone visit your store and get a notification that someone entered your store
it’s very important function for the beginners to see how their store works! other then that… everything looks perfectly fine to me great job guys?
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Chloé
I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I'm not a computer wiz, actually I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much. I hope to have a successful journey with u guys
Hi,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
If you need further help, feel free to contact us via live chat or email at support@nestscale.com
Regards,
Chloé
I just wanted to take the time to leave a review for the team at NestScale, and send a special thank you to them! The support team has been so helpful! I don't have the best luck with technology, and they have been supportive through every step of the process to ensure I get everything set up. They go above and beyond! So, if you're looking for apps, and a supportive team behind the app is important to you, you really can't do much better than NestScale. A special thank you to Chloe & Kevin, who have been extremely friendly and patient. Chloe even helped me on her day off, which is soo unexpected! Big thanks guys! :)
Dear Justin,
I can't thank you enough for leaving such a heartwarming review! I'm thrilled to hear that I could be of help to you. It's always our goal to provide exceptional support and make sure you feel confident with our app.
Kevin and I are so grateful for your kind words and appreciation. We truly enjoy assisting our users, and it's wonderful to know that our efforts made a difference for you.
If you ever need anything else or have more questions in the future, don't hesitate to reach out. Your satisfaction and happiness mean the world to us.
Thanks again for choosing NestScale, and we look forward to continuing to assist you!
Warm regards,
Chloe and the NestScale Team
I'm still new but so far my experience has been great, mostly I appreciate the help I got integrating it to my shop. I installed the app and abandoned setting it up coz wasn't sure of what to do, and out of nowhere received a text asking me if I need help setting up. That I really really appreciated. Thank u very much.
Hi,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Chloé
About this app
Built by NestScale
Support
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