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very helpful and right to the point! Thank you
Dear customer,
You're welcome! I'm glad I could help. If you have any more questions, feel free to ask anytime!
Regards,
Chloé - Customer Success Manager @ NestScale
Recomiendo esta aplicación 100%. La asistencia es brutal, Kevin me ha guiado en todo el proceso y ha estado siempre muy atento a mis necesidades. Por otro lado la aplicación es muy completa, vale la pena.
Hola,
Muchas gracias por tu revisión. ¡Es una gran motivación para nosotros mejorar y servir mejor a los clientes!
Si necesita ayuda, no dude en ponerse en contacto con nuestro equipo de soporte.
Saludos,
Cloe
Je la recommande très fortement car ces Assistants sont à l'écoute de tous besoin et aide du mieux qu'elles peuvent
Salut Mahamadou,
Voici Chloé de l'équipe NestScale,
Merci d'avoir pris le temps d'examiner notre application sur Shopify App Store, cela fait vraiment notre journée !
N'hésitez pas à nous contacter chaque fois que vous avez à nouveau besoin d'aide !
Salutations,
Chloe
Firstly, I'd like to start with CHLOE. Absolutely perfect customer service. Patient, professional and extremely helpful. Did not have to wait for a response. She was on to my questions instantly. Thank you for your exceptional customer service Chloe :) As for the app ... easy to use with loads of features. Still beginning to set it up but it looks promising. With a little patience and a quick read of their easy to understand help articles this app is a winner! Thanks NS!
Hi,
Thank you for the amazing words you've shared above, and thank you for being the best part of NestScale!
We are so glad that we could help you through your issues when using our app. If you have any other questions or concerns, please do not hesitate to contact us.
Warm Regards,
Chloé
I recently used Nest's email automation service and was pleasantly surprised by their excellent customer service. When I encountered an issue with setting up the automation, I reached out to their support team and was promptly assisted by a friendly and knowledgeable representative kevin, Who patiently guided me through the process. They were able to answer all my questions and even provided some helpful tips for optimizing my email campaigns.
What I appreciated most was that the representative didn't just provide a quick fix, but took the time to really understand my needs and tailor their advice accordingly. They also followed up with me after the interaction to ensure that everything was working as expected.
Overall, I found Nest's customer service to be top-notch and would definitely recommend their email automation service to others. It's great to know that there are still companies out there that prioritize customer satisfaction and go above and beyond to deliver it
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Kevin
I would definitely recommend this app. So user friendly and the support from Rachel to install was easy.
Hi,
Rachel here from NestScale team. I want to thank you so much for your lovely words. This really made our day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Rachel
Absolutely amazed by how caring the team is when resolving any issues you have. Kevin has been extremely efficient and understanding great customer service. The app itself is very straightforward easy to use and there is help along the way as you're not left to figure things out alone. So far so good I am extremely happy with it
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Kevin
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Hola Santi,
¡Muchas gracias por tomarte tu tiempo para dejarnos tus palabras!
Si necesita ayuda en el futuro, no dude en ponerse en contacto con nuestro equipo de soporte.
Saludos,
Cloe
The apps this team develops are amazing! They're very easy to use and understand, and they have a fun and appealing aesthetic! And, I had a question and the staff (Chloe) was super friendly & helpful. I'm switching both of my stores to their apps. :)
Dear Justin,
Thank you so much for your glowing review! We're thrilled to hear that you're loving the apps we develop. Simplicity and usability are core principles we strive for in our designs, and we're glad they resonate with you. Our team puts a lot of effort into creating a fun and appealing aesthetic, so it's fantastic to know that you appreciate it!
We are delighted to have been of assistance to you. We pride ourselves on providing excellent customer service, and it's always fulfilling to hear that we've made a positive impact.
It's truly an honor that you've decided to switch both of your stores to use our apps. We promise to continue delivering top-notch products and support. If you have any more questions or need further assistance, please don't hesitate to contact us. We're excited to be a part of your business journey, and we can't wait to see how our apps enhance your stores. Thank you for choosing us!
All the best,
Chloe
The app is highly useful and their support team is very kind and helpful and resolve issues very fast. I had originally singed up with my personal email and needed to change it to my store's email so I contacted them and they changed it for me as requested.
Dear valued customer,
Thank you for your kind words! We're delighted to hear that you find our app highly useful and that our support team has been able to assist you promptly and effectively.
Your satisfaction is our top priority, and we're always here to help with any issues or requests you may have. Should you need any further assistance or have any more questions, feel free to reach out to us anytime.
We value your business and look forward to continuing to provide you with excellent service!
Cheers.
Chloe