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The apps this team develops are amazing! They're very easy to use and understand, and they have a fun and appealing aesthetic! And, I had a question and the staff (Chloe) was super friendly & helpful. I'm switching both of my stores to their apps. :)
Dear Justin,
Thank you so much for your glowing review! We're thrilled to hear that you're loving the apps we develop. Simplicity and usability are core principles we strive for in our designs, and we're glad they resonate with you. Our team puts a lot of effort into creating a fun and appealing aesthetic, so it's fantastic to know that you appreciate it!
We are delighted to have been of assistance to you. We pride ourselves on providing excellent customer service, and it's always fulfilling to hear that we've made a positive impact.
It's truly an honor that you've decided to switch both of your stores to use our apps. We promise to continue delivering top-notch products and support. If you have any more questions or need further assistance, please don't hesitate to contact us. We're excited to be a part of your business journey, and we can't wait to see how our apps enhance your stores. Thank you for choosing us!
All the best,
Chloe
Amazing app! I love all the features and I'm amazed with how easy it is to navigate. There's also an excellent support service incase there's anything I need assistance
with.
Dear valued customer,
Thank you so much for your kind words! Your feedback means a lot to us!
We're thrilled to hear that you're loving our app and finding it easy to use.
Our support team is always here to help, so don't hesitate to reach out if you ever need assistance.
Regards,
Chloé - Customer Success Manager @ NestScale
Great support from Chloe, recommended.
Hello valued customer,
Thank you so much for your kind words and recommendation! I'm thrilled to hear that you had a positive experience with our support. Providing excellent service is our top priority, and feedback like yours is incredibly motivating for our team.
If you ever have more questions or need further assistance with the NestSend app, please don't hesitate to reach out. We're here to help.
Thank you for choosing NestSend!
Best Regards,
Chloé Customer Success Manager @ NestScale
I love this app and i have a really wounderful customer service experince.i would highly recommend the app.
Hi Vivian,
Thank you so much for spending the time to leave us your thought. We are so happy to see that you were happy with our overall service and response time.
Please let us know if you have any further questions or concerns, I would be always there to help!
Regards,
Chloé
Kevin was very helpful answering any queries I had, currently exploring the app features and seems good so far. Other apps charge an arm and leg for the same features and this is FREE! would recommend to anyone out there.
Thank you so much for your review. This really made my day!
Let us know if you have any questions or need help. Have a nice day, and take care!
Regards
Kevin
Rachel was very helpful as always she is very well mannered and easy to understand she articulates very well and is very patient with me, and her directions and dedication to helping me with my apps and tik tok ads is extremely helpful very impressed with her performence
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Rachel
Recomiendo esta aplicación 100%. La asistencia es brutal, Kevin me ha guiado en todo el proceso y ha estado siempre muy atento a mis necesidades. Por otro lado la aplicación es muy completa, vale la pena.
Hola,
Muchas gracias por tu revisión. ¡Es una gran motivación para nosotros mejorar y servir mejor a los clientes!
Si necesita ayuda, no dude en ponerse en contacto con nuestro equipo de soporte.
Saludos,
Cloe
Je la recommande très fortement car ces Assistants sont à l'écoute de tous besoin et aide du mieux qu'elles peuvent
Salut Mahamadou,
Voici Chloé de l'équipe NestScale,
Merci d'avoir pris le temps d'examiner notre application sur Shopify App Store, cela fait vraiment notre journée !
N'hésitez pas à nous contacter chaque fois que vous avez à nouveau besoin d'aide !
Salutations,
Chloe
I recently used Nest's email automation service and was pleasantly surprised by their excellent customer service. When I encountered an issue with setting up the automation, I reached out to their support team and was promptly assisted by a friendly and knowledgeable representative kevin, Who patiently guided me through the process. They were able to answer all my questions and even provided some helpful tips for optimizing my email campaigns.
What I appreciated most was that the representative didn't just provide a quick fix, but took the time to really understand my needs and tailor their advice accordingly. They also followed up with me after the interaction to ensure that everything was working as expected.
Overall, I found Nest's customer service to be top-notch and would definitely recommend their email automation service to others. It's great to know that there are still companies out there that prioritize customer satisfaction and go above and beyond to deliver it
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Kevin
Absolutely amazed by how caring the team is when resolving any issues you have. Kevin has been extremely efficient and understanding great customer service. The app itself is very straightforward easy to use and there is help along the way as you're not left to figure things out alone. So far so good I am extremely happy with it
Hi there,
Thank you so much for your review. It's a huge motivation for us to improve and serve customers better!
If you need any assistance, feel free to contact our support team.
Regards,
Kevin