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Great customization options. amazing that it is a free app. Very impressed, love it, no problems with installation.
Dear customer,
Thank you for the positive feedback! We're thrilled to hear that you love our app and are impressed with the customization options. It's great to know that you had no problems with the installation. If you need any assistance in the future, feel free to reach out via email support@nestscale.com. We're here to help.
Thank you for choosing our app and sharing your experience.
Best regards,
Chloe
NestScale Customer Success Manager
I was looking for the Tiktok integration for my store and after looking around, I found this app which really does my work in a short time.
The support team is amazing and special shout out to Jenny, who helps all my queries in a quick time and ready to assist at every possible things.
Keep up the good work team :)
Hi,
Thank you so much for taking the time to leave us a review. It means a lot to Jenny and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us via live chat or email support@nestscale.com if we can be of any further assistance.
Also, please feel free to send any other feedback that you do have - we would love to hear from you!
Regards,
Chloé
Had a rocky start with this application, it took some time for it to be properly set up for our theme by support, but eventually got there and it works great with good functionality! Keep up the good work.
Dear customer,
I'm sorry for the inconvenience you faced with our app. As the Customer Success Manager, I take your feedback seriously. Our team is already working on resolving the glitches and compatibility issues with your theme. We understand the frustration you had with our support process, and we'll make sure to access your theme code securely moving forward.
Your patience is appreciated, and we are committed to quickly resolving the issues. If you decide to give us another chance, I'll personally oversee the progress and keep you updated.
Feel free to contact me directly at support@nestscale.com for any further concerns.
Best regards,
Chloe
Customer Success Manager @NestScale
super
Dear valued customer,
You're very welcome! We're delighted we could assist you in resolving your case. If you ever have more questions or need further assistance, please don't hesitate to reach out. Have a fantastic day!
Regards,
Chloé - Customer Success Manager @NestScale
Hello, your NestWidget application seems to be very successful and the staff are very interested, I hope more successful and better days will be with you, thank you for your interest, and I wish you a good day.
Hi Ersin,
Thank you so much for taking the time to leave us such an amazing review. It means a lot to me and the whole team and we will do our best to deserve your trust.
Please do not hesitate to contact us for getting back in touch if you need any further assistance!
Also, please feel free to send any other feedback that you do have - we always love to hear from you!
Regards,
Chloé
Great customer service! They were very fast to respond and solve my issues with speed and did the fixes I needed
Hi Youssef,
Thank you so much for putting the effort into using our product. You don't know how much it means to us having read your review.
I hope the NestWidget shoppable TikTok feed will bring you value in the years to come. Thank you once again for choosing us!
Have a great day ahead!
Regards,
Chloé
Just installed the app, waiting to see how it will work however had some issues with installation and the team were very helpful in trying to get things fixed for me. So service wise pretty good.
Hi there,
Glad to hear you've installed the app! It's great to know that despite facing some installation issues, our team was there to assist you promptly. We're committed to ensuring everything runs smoothly for you, and we're here to support you every step of the way.
If you have any further questions or need assistance, feel free to reach out. Thanks for allowing us to help!
Regards,
Chloé - Customer Success Manager
Dear customer,
Thank you so much for your 5-star rating! We truly appreciate your support and hope you continue to enjoy using our app.
If you ever have any questions or need assistance in the future, feel free to reach out.
Regards,
Chloé - Customer Success Manager @NestScale
Dear customer,
We're truly sorry to hear about your negative experience with our app. We take your feedback seriously and want to make things right. Please accept our sincere apologies for any inconvenience you've encountered.
We'd like to learn more about the issues you faced so that we can address them promptly. If you could provide more details or contact our customer support team at support@nestscale.com, we'll do our best to resolve your problems as quickly as possible.
Your feedback is invaluable to us, and we are committed to improving our app to ensure a better experience for all our users. We hope you'll give us another chance in the future to demonstrate our dedication to your satisfaction.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Sincerely,
Chloé - Customer Success Manager @ NestScale
A simple yet powerful 5-star rating! Your support means a lot to us. If you ever want to share specific feedback or have any questions, feel free to reach out. Thank you for choosing our app!
Regards,
Chloé - Customer Success Manager