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I'm very happy with the app. Easy to use and straightforward. Had some issues with video play on my store but Rachel swiftly assisted me to resolve the issues. Now everything is smooth. Thanks team
Dear customer,
Thank you so much for your feedback! We're delighted to hear that you're happy with the app and find it easy to use. We're glad Rachel could swiftly resolve the video play issues for you, ensuring everything runs smoothly. Your satisfaction is our priority. If you need any further assistance, feel free to reach out. Thanks again for your support!
Cheers,
Chloé - Customer Success Manager @NestScale
I've been using this Instagram & TikTok feed app for my Shopify store, and it's fantastic, especially considering it's free. The best part is the customer service – they're incredibly helpful and reply quickly. A special shoutout to Chloe, who assisted me even when I needed her to do double work. Her support made the experience seamless. Highly recommended!
Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you find the Instagram & TikTok feed app fantastic and that our customer service has been helpful. I'm especially glad to know that I could assist you effectively. Your feedback means a lot to us and motivates us to keep providing the best support possible. If you need any further assistance, please don't hesitate to reach out. Thanks again for your recommendation!
Regards,
Chloé - Customer Success Manager @NestScale
This app is amazing. Very easy to setup. It cannot only help you grow sales, but can help you grow your social media accounts as well. We connected our Tiktok Account recently. Hoping to achieve better results. Definitely recommended app.
Hi there,
Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app amazing and easy to set up. It's fantastic to know that it's not only boosting your sales but also helping with the growth of your social media accounts.
Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any questions or need assistance with anything, please don't hesitate to reach out. We're here to help!
Thanks again for choosing our app, and we look forward to continuing to serve you.
Best regards,
Chloé @NestScale
Today, I tried using the NS Instagram Feed & TikTok app, and it worked great. Although I encountered some issues, Lily's support was very prompt and quickly resolved my problems.
Thank you Rachel for being so professional. I truly appreciate the services you rendered to me.
Dear customer,
Thank you so much for your kind words!
We're thrilled to hear that Rachel provided you with professional and exceptional service. She's truly an asset to our team, and we'll be sure to pass along your appreciation to her.
If there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with us remains top-notch!
Warm Regards,
Chloé - Customer Success Manager @NestScale
Finally a good social feed app, PLUS ITS FREE ... and they have the best customer service!
Feasible to use.
Kevin gave amazing support. I am very thankful. Also it is noteworthy that this app is for free and offers many features that cost money every month with other apps.
Hi customer,
Kevin sends his virtual high-fives your way! 🙌 Thanks a bunch for your kind words! We're thrilled to hear that you found our support amazing. And hey, we're all about spreading gratitude, so thank you for being an awesome user!
And yes, we love that you've noticed the perks – our app is indeed free and loaded with features that usually come with a hefty price tag elsewhere. If you ever have more questions or just want to chat, we're here for you!
Cheers to great experiences and savvy choices! 🌟😊
Chloé - Customer Success Manager @NestScale
Had a rocky start with this application, it took some time for it to be properly set up for our theme by support, but eventually got there and it works great with good functionality! Keep up the good work.
Dear customer,
I'm sorry for the inconvenience you faced with our app. As the Customer Success Manager, I take your feedback seriously. Our team is already working on resolving the glitches and compatibility issues with your theme. We understand the frustration you had with our support process, and we'll make sure to access your theme code securely moving forward.
Your patience is appreciated, and we are committed to quickly resolving the issues. If you decide to give us another chance, I'll personally oversee the progress and keep you updated.
Feel free to contact me directly at support@nestscale.com for any further concerns.
Best regards,
Chloe
Customer Success Manager @NestScale
Just installed the app, waiting to see how it will work however had some issues with installation and the team were very helpful in trying to get things fixed for me. So service wise pretty good.
Hi there,
Glad to hear you've installed the app! It's great to know that despite facing some installation issues, our team was there to assist you promptly. We're committed to ensuring everything runs smoothly for you, and we're here to support you every step of the way.
If you have any further questions or need assistance, feel free to reach out. Thanks for allowing us to help!
Regards,
Chloé - Customer Success Manager