NS Shoppable Video Reels & UGC

Dear customer,

I'm sorry for the inconvenience you faced with our app. As the Customer Success Manager, I take your feedback seriously. Our team is already working on resolving the glitches and compatibility issues with your theme. We understand the frustration you had with our support process, and we'll make sure to access your theme code securely moving forward.

Your patience is appreciated, and we are committed to quickly resolving the issues. If you decide to give us another chance, I'll personally oversee the progress and keep you updated.

Feel free to contact me directly at support@nestscale.com for any further concerns.

Best regards,
Chloe
Customer Success Manager @NestScale

Hi,

Thank you for trying out the NS Instagram Feed & TikTok app and sharing your experience with us! We’re so glad to hear that the app worked great for you. While it’s unfortunate you encountered some issues, it’s wonderful to know that Lily was able to assist you promptly and resolve them quickly.

If you have any further questions or need help in the future, please don’t hesitate to reach out. We’re here to ensure you continue to have a smooth experience with the app.

Thanks again for your feedback!

Best regards,
Chloé - Customer Success Manager @NestScale

Dear customer,

Thank you so much for your kind words! We're thrilled to hear that you find the Instagram & TikTok feed app fantastic and that our customer service has been helpful. I'm especially glad to know that I could assist you effectively. Your feedback means a lot to us and motivates us to keep providing the best support possible. If you need any further assistance, please don't hesitate to reach out. Thanks again for your recommendation!

Regards,
Chloé - Customer Success Manager @NestScale