Good app but really basic, i hope you guys make comment and translate feature. but its free so i guess there is nothing to complain..
Good app but very basic, I wish customers could leave a comment with their score so we could see what the issue was.
The good things; it is easy to install and is non intrusive. The survey is after the purchase. The scores are accurate and tie back to orde rnumbers so a big plus. Its free (a big plus) The cons; so in case someone does give a negative rating, he should be given a feedback form on what we can improve. Else its very difficult to get actionable feedback to work on. NPS score as such is a good indicator, but what next? I would have been happy to pay if there was a feedback option - but there is none so rating it 4 stars.
works as intended and a free app!!! must have for shopify stores to track customer feedbacks and satisfaction
Installing was literally a click of a button and very easy. I can't wait to see the insights from our customers!
טרז'ר-אוצרות אופנה עד 300
Im gona try this app ' it seems easy to use quick and helpful instal on my shopify shop......................
I love your app, although I would like to translate into the language of my clients. How can I translate the text that is shown to the user into Spanish?
1. I can't see how this app shows up on my store unless I buy something from the store.
2. I can't edit the way it looks so not sure if it matches my theme.
3. Wish that email notification was pushed to previous customers to rate based on previous experience.
4. Wish I could add it to services pages or any other pages on the site.
1. Free (thank you).
2. Happy this exists.
3. No problems installing.
4. Can tell which customer reviewed it, it helps.
French Kissed Designs
I love this app it has allowed me to reach out to my customers to see exactly what they are liking about my store and what I can work on.