NPS & customer satisfaction
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하이라이트
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Shopify 관리자에서 바로 사용 가능
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2018년 11월 26일
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고객 충성도 및 리워드 , 마케팅 분석# About Net Promoter Score from LoyaltyLion Research shows that unhappy customers tell more people about their brand experiences than happy ones. This can significantly impact revenue and reputation. At LoyaltyLion we know that long term customer loyalty and satisfaction are intrinsically linked. Using this free app you will be able to monitor your store’s overall customer satisfaction score, and see how each individual customer rated their interaction with your business. # Key...
리뷰 35개
Good app but really basic, i hope you guys make comment and translate feature. but its free so i guess there is nothing to complain..
Good app but very basic, I wish customers could leave a comment with their score so we could see what the issue was.
The good things; it is easy to install and is non intrusive. The survey is after the purchase. The scores are accurate and tie back to orde rnumbers so a big plus. Its free (a big plus) The cons; so in case someone does give a negative rating, he should be given a feedback form on what we can improve. Else its very difficult to get actionable feedback to work on. NPS score as such is a good indicator, but what next? I would have been happy to pay if there was a feedback option - but there is none so rating it 4 stars.
앱 소개
출시됨
2018년 11월 26일
범주
고객 충성도 및 리워드 , 마케팅 분석이 앱과 비슷한 더 많은 앱 보기
