NPS & customer satisfaction
LoyaltyLion: collect customer feedback and encourage referrals
Seamless workflow: use directly in Shopify admin
Key values section
Survey your customer feedback
Unhappy customers tell more people about their brand experiences than happy customers. Survey those customers & understand their NPS
Generate referral revenue
Learn who loves your business, then ask them for feedback & referrals, driving cost-effective acquisition & increasing store revenue
Focus on your best customers
Focus marketing efforts on customers who leave high scores as they are more likely to repeat purchase, increasing loyalty & lifetime value
Featured images gallery
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
List of reviews
MusaMixLocation FinlandTime spent using app 20 days
Good app but really basic, i hope you guys make comment and translate feature. but its free so i guess there is nothing to complain..
NICCELocation United KingdomTime spent using app About 1 month
Good app but very basic, I wish customers could leave a comment with their score so we could see what the issue was.
CZTLLocation IndiaTime spent using app 2 months
The good things; it is easy to install and is non intrusive. The survey is after the purchase. The scores are accurate and tie back to orde rnumbers so a big plus. Its free (a big plus) The cons; so in case someone does give a negative rating, he should be given a feedback form on what we can improve. Else its very difficult to get actionable feedback to work on. NPS score as such is a good indicator, but what next? I would have been happy to pay if there was a feedback option - but there is none so rating it 4 stars.
Apps similar to NPS & customer satisfaction
ReferTechby Refer Tech Ltd
Smart Referral Marketing Tool30-day free trial
Showcase your products to TikTok's billions of usersFree to install
Mailchimp: Email Marketingby Mailchimp
Drive traffic and sales with email and marketing automationFree plan available
Lucky Orange Heatmaps & Replayby Lucky Orange LLC
Website tools to improve cart checkout and grow conversionsFree plan available