Affiniv Net Promoter Score NPS
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Net Promoter Score (NPS) & Post-Purchase Survey to Collect Customer Feedback and Get Insights
Affiniv is a NPS survey and analytics app that helps brands increase customer retention. Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders. Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience.
- Create branded NPS surveys in minutes. Add follow-up questions & branching logic
- Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc.
- Increase response rates by automating survey triggers and reminders.
- Get deep actionable insights from AI-powered analytics dashboard.
- Integrate with CRM and tech stack for post-response workflows. No coding needed.
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
- Realizacja zakupu
- Konta klientów
- Freshdesk
- Google Sheets
- Gorgias
- Klaviyo
- Slack
- Zendesk
Kategorie
Dostosowanie formularza
Zarządzanie zgłoszeniami
Zachowanie klientów
Marketing i sprzedaż
Materiały wizualne i raporty
Ceny
Free Plan
Gratis
Funkcje
- Up to 100 orders
- Email embedded-survey
- WhatsApp, SMS surveys
- Thank You, Orders page surveys
- Automated triggers & reminders
- Analytics dashboard
- Integrations : Slack, Email alerts
- Support via email
Starter Plan
$25 /miesiąc
albo $249/rok, co pozwala oszczędzić 17%
Includes 1,000 orders per month. Each additional 100 orders @ $2.5 a month
Funkcje
- Up to 1,000 orders
- Email embedded-survey
- WhatsApp, SMS surveys
- Thank You, Orders page surveys
- Automated triggers & reminders
- Analytics dashboard
- Integrations : Slack, Email alerts
- Support via email
7-dniowa darmowa wersja próbna
Growth Plan
$99 /miesiąc
albo $999/rok, co pozwala oszczędzić 16%
Includes 5,000 orders per month. Each additional 1,000 orders @ $15 a month
Funkcje
- Up to 5,000 orders
- Email embedded-surveys
- WhatsApp, SMS surveys
- Thank You, Orders page surveys
- Automated triggers & reminders
- AI-powered analytics
- Integrations : Slack, Email alerts
- Support via email and Zoom
14-dniowa darmowa wersja próbna
Advanced Plan
$199 /miesiąc
albo $1,999/rok, co pozwala oszczędzić 16%
Includes 15,000 orders per month. Each additional 1,000 orders @ $10 a month
Funkcje
- Up to 15,000 orders
- Email embedded-surveys
- WhatsApp, SMS surveys
- Thank You, Orders page surveys
- Automated triggers & reminders
- AI-powered analytics
- Advanced integrations : CRM, etc.
- Assisted on-boarding & support
14-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (6)
- 100% ocen to oceny z 5 gwiazdkami
-
0% ocen to oceny z 4 gwiazdkami
-
0% ocen to oceny z 3 gwiazdkami
-
0% ocen to oceny z 2 gwiazdkami
-
0% ocen to oceny z 1 gwiazdkami
Awesome product! good customer listening tool!
We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. We love the tool for its ease of usage - no unnecessary complex features. The analytics dashboard and integrations are amazing! It is also very affordable.
We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data.
The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.
Pomoc techniczna
Pomoc techniczną dla aplikacji zapewnia Affiniv.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
1ST FLOOR, 385, 10TH CROSS, 10th A Cross Road, 28th Main Road, Sector 1, Bengaluru, KA, 560102, IN
Wprowadzenie na rynek
8 grudzień 2021
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