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Net Promoter Score (NPS) and Post Purchase Survey to collect customer insights and feedback
Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better
- Create and send NPS survey over Email, WhatsApp, text messages in minutes
- Maximise response rate by embedding score in email and using automated reminders
- Dashboard to analyze each response. Segmentation, tagging for detailed insights
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
Kategorie
Dostosowanie formularza
Typy ankiet
Zarządzanie zgłoszeniami
Ceny
Free Plan
Gratis
- Survey up to 100 Customers per month.
- Distribute Only via Email
- No Reminders over Email
- No Web Survey
- One Survey type (NPS)
Basic Plan
$99 /miesiąc
Includes 5000 Customers per Month. Each additional 1000 Customers @ $25 per Month
- Survey up to 5000 Customers per Month
- Send Survey via Email With Reminders
- Show Web Survey on Thank You Page
14-dniowa darmowa wersja próbna
Business Plan
$249 /miesiąc
Includes 15000 Customers per Month. Each additional 1000 Customers @ $20 per Month
- Up to 15000 Customers per Month
- Email Survey with Reminders
- Assisted On-boarding
- Auto-Email for for TrustPilot Reviews
- Show Web Survey on Thank You Page
14-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
Recenzje (4)
- 100% ocen to oceny z 5 gwiazdkami
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0% ocen to oceny z 4 gwiazdkami
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0% ocen to oceny z 3 gwiazdkami
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0% ocen to oceny z 2 gwiazdkami
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0% ocen to oceny z 1 gwiazdkami
I have used Affiniv for NPS surveys. Good funcionallity and awesome customer service.
We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data.
The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi- ...
It's one the best NPS apps available on the Shopify store and the team was very helpful during setup. A must-have app for every online store looking to gather NPS data and customer feedback. Helps us improve our products and processes.
Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.
Pomoc techniczna
Pomoc techniczna aplikacji udzielana przez: Affiniv.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
6/5, Jasmin Street, Vatika City, Gurgaon, Gurgaon, Gurgaon, HR, 122018, IN
Wprowadzenie na rynek
8 grudzień 2021
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