Affiniv Surveys and NPS

Name: Affiniv Surveys and NPS
Brand: Affiniv
Rating: 5.0 (3 reviews)

Bezpłatny plan jest dostępny. 14-dniowa darmowa wersja próbna.

Ocena (5,0)

Recenzje

Deweloper

Affiniv

Survey Analytics dashboard with advance analysis capability

NPS Survey embedded in the email sent specified days after order

Customize survey question to identify areas of improvement

Informacje o tej aplikacji

Wprowadzenie na rynek

8 grudzień 2021

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Kategorie

Opinie i ankiety

Post purchase surveys to gather customer insights and feedback on your products, processes & site.

Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better

Create and send NPS survey over Email, WhatsApp, text messages in minutes
Maximise response rate by embedding score in email and using automated reminders
Dashboard to analyze each response. Segmentation, tagging for detailed insights

Ceny

14-dniowa darmowa wersja próbna

Free Plan

Gratis

Survey up to 100 Customers per month.
Distribute Only via Email
No Reminders over Email
No Web Survey
One Survey type (NPS)

Basic Plan

$99 /miesiąc

Includes 5000 Customers per Month. Each additional 1000 Customers @ $25 per Month

Survey up to 5000 Customers per Month
Send Survey via Email With Reminders
Show Web Survey on Order Confirmation Page

Business Plan

$249 /miesiąc

Includes 15000 Customers per Month. Each additional 1000 Customers @ $20 per Month

Up to 15000 Customers per Month
Email Survey with Reminders and Web Survey
Assisted On-boarding
Post-response Mailer for TrustPilot Reviews

Free Plan

Gratis

Survey up to 100 Customers per month.
Distribute Only via Email
No Reminders over Email
No Web Survey
One Survey type (NPS)

Basic Plan

$99 /miesiąc

Includes 5000 Customers per Month. Each additional 1000 Customers @ $25 per Month

Survey up to 5000 Customers per Month
Send Survey via Email With Reminders
Show Web Survey on Order Confirmation Page

Business Plan

$249 /miesiąc

Includes 15000 Customers per Month. Each additional 1000 Customers @ $20 per Month

Up to 15000 Customers per Month
Email Survey with Reminders and Web Survey
Assisted On-boarding
Post-response Mailer for TrustPilot Reviews

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen

3 recenzje

Ogólna ocena

Liczba recenzji z daną oceną

100% ocen to oceny z 5 gwiazdkami
3
0% ocen to oceny z 4 gwiazdkami
0% ocen to oceny z 3 gwiazdkami
0% ocen to oceny z 2 gwiazdkami
0% ocen to oceny z 1 gwiazdkami

30 styczeń 2024

We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data.
The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.

BlissClub

Indie

Ponad rok korzystania z aplikacji

12 luty 2024

Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.

Pee Safe

Indie

8 miesięcy korzystania z aplikacji

11 styczeń 2024

It's one the best NPS apps available on the Shopify store and the team was very helpful during setup. A must-have app for every online store looking to gather NPS data and customer feedback. Helps us improve our products and processes.

The Pant Project

Indie

8 miesięcy korzystania z aplikacji

Wszystkie recenzje