Affiniv NPS, Post Order Survey

Affiniv NPS, Post Order Survey

Preços
Plano gratuito disponível. Avaliação gratuita.
Classificação
5,0 (3)
Desenvolvedor
Affiniv

Net Promoter Score (NPS) and Post Purchase Survey to collect customer insights and feedback

Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better

Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better mais
  • Create and send NPS survey over Email, WhatsApp, text messages in minutes
  • Maximise response rate by embedding score in email and using automated reminders
  • Dashboard to analyze each response. Segmentation, tagging for detailed insights

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Lançado

8 de dezembro de 2021

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Categorias

Preços

Free Plan

Grátis

  • Survey up to 100 Customers per month.
  • Distribute Only via Email
  • No Reminders over Email
  • No Web Survey
  • One Survey type (NPS)

Basic Plan

$99 /mês

Includes 5000 Customers per Month. Each additional 1000 Customers @ $25 per Month

  • Survey up to 5000 Customers per Month
  • Send Survey via Email With Reminders
  • Show Web Survey on Order Confirmation Page

Avaliação gratuita de 14 dias

Business Plan

$249 /mês

Includes 15000 Customers per Month. Each additional 1000 Customers @ $20 per Month

  • Up to 15000 Customers per Month
  • Email Survey with Reminders and Web Survey
  • Assisted On-boarding
  • Post-response Mailer for TrustPilot Reviews

Avaliação gratuita de 14 dias

Free Plan

Grátis

  • Survey up to 100 Customers per month.
  • Distribute Only via Email
  • No Reminders over Email
  • No Web Survey
  • One Survey type (NPS)

Basic Plan

$99 /mês

Includes 5000 Customers per Month. Each additional 1000 Customers @ $25 per Month

  • Survey up to 5000 Customers per Month
  • Send Survey via Email With Reminders
  • Show Web Survey on Order Confirmation Page

Avaliação gratuita de 14 dias

Business Plan

$249 /mês

Includes 15000 Customers per Month. Each additional 1000 Customers @ $20 per Month

  • Up to 15000 Customers per Month
  • Email Survey with Reminders and Web Survey
  • Assisted On-boarding
  • Post-response Mailer for TrustPilot Reviews

Avaliação gratuita de 14 dias

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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço

Avaliações (3)

Classificação geral
5
Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
12 de fevereiro de 2024

Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.

Pee Safe
Índia
8 meses usando o app
30 de janeiro de 2024

We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data.
The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.

BlissClub
Índia
Mais de 1 ano usando o app
11 de janeiro de 2024

It's one the best NPS apps available on the Shopify store and the team was very helpful during setup. A must-have app for every online store looking to gather NPS data and customer feedback. Helps us improve our products and processes.

The Pant Project
Índia
8 meses usando o app

Atendimento

Affiniv pode responder a qualquer pergunta que você tenha sobre o app Affiniv NPS, Post Order Survey

Desenvolvedor

Affiniv

6/5, Jasmin Street, Vatika City, Gurgaon, Gurgaon, Gurgaon, HR, 122018, IN

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

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