Affiniv NPS, Survey & Feedback

Name: Affiniv NPS, Survey & Feedback
Brand: Affiniv
Rating: 5.0 (5 reviews)

Preços: Plano gratuito disponível. Avaliação gratuita disponível.
Classificação: 5,0 (5)
Programador: Affiniv

Customer NPS Survey and Affiniv NPS Dashboard

Net Promoter Score (NPS) and Post Purchase Survey to collect customer insights and feedback

Net Promoter Score (NPS) is a universal metrics to gauge customer experience. With Affiniv, you can quickly create an NPS survey. The survey is automatically sent to your customers specified days after they place order. Can be sent over Email/WhatsApp with reminders to increase the response rate. Once the responses come in, you can analyze them using the dashboard to understand the customer insights. Brands of all sizes use these insights to make their products and processes better

Create and send NPS survey over Email, WhatsApp, text messages in minutes
Maximise response rate by embedding score in email and using automated reminders
Dashboard to analyze each response. Segmentation, tagging for detailed insights

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Contas de clientes

Categorias

Inquéritos

Personalização de formulários

Tipos de questionário

Gestão das submissões

Preços

Free Plan

Gratuito

Survey up to 100 Customers per month.
Distribute Only via Email
No Reminders over Email
No Web Survey
One Survey type (NPS)

Basic Plan

$99 / mês

Includes 5000 Customers per Month. Each additional 1000 Customers @ $25 per Month

Survey up to 5000 Customers per Month
Send Survey via Email With Reminders
Show Web Survey on Thank You Page

Avaliação gratuita de 14 dia

Business Plan

$249 / mês

Includes 15000 Customers per Month. Each additional 1000 Customers @ $20 per Month

Up to 15000 Customers per Month
Email Survey with Reminders
Assisted On-boarding
Auto-Email for for TrustPilot Reviews
Show Web Survey on Thank You Page

Avaliação gratuita de 14 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (5)

Avaliação geral

Pontuação por nível de classificação

100% das classificações são de 5 estrelas
5
0% das classificações são de 4 estrelas
0% das classificações são de 3 estrelas
0% das classificações são de 2 estrelas
0% das classificações são de 1 estrelas

Todas as avaliações

14 de outubro de 2025

We use Affiniv to send post-purchase NPS surveys via WhatsApp and Email. We love the tool for its ease of usage - no unnecessary complex features. The analytics dashboard and integrations are amazing! It is also very affordable.

Mill Story

Índia

5 meses usando a aplicação

30 de janeiro de 2024

We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data.
The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.

BlissClub

Índia

Mais de 1 ano usando a aplicação