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净推广者分数（NPS）和购后调查，以收集客户洞察和反馈
净推广者分数（NPS）是衡量客户体验的通用指标。 使用Affiniv，您可以快速创建NPS调查。 调查会在客户下单后的指定天数自动发送给他们。可以通过电子邮件/WhatsApp发送，并提醒以提高响应率。 一旦收到回应，您可以使用仪表板分析它们，以了解客户洞察。 各种规模的品牌都使用这些洞察来改进他们的产品和流程
- 在几分钟内通过电子邮件，WhatsApp，短信创建并发送NPS调查
- 通过在电子邮件中嵌入分数并使用自动提醒来最大化响应率
- 仪表板分析每个回应。细分，标签以获取详细洞察
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
定价
免费计划
免费
- 每月调查最多100名客户。
- 仅通过电子邮件分发
- 电子邮件无提醒
- 无网络调查
- 一种调查类型（NPS）
基础计划
$99 /月
包括每月5000名客户。每增加1000名客户@每月25美元
- 每月调查最多5000名客户
- 通过电子邮件发送调查并提醒
- 在订单确认页面上显示网络调查
14 天免费试用
商业计划
$249 /月
包括每月15000名客户。每增加1000名客户@每月20美元
- 每月最多15000名客户
- 电子邮件调查与提醒和网络调查
- 协助上线
- 对TrustPilot评论的邮件回应
14 天免费试用
Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.
We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data.
The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.
It's one the best NPS apps available on the Shopify store and the team was very helpful during setup. A must-have app for every online store looking to gather NPS data and customer feedback. Helps us improve our products and processes.
支持
应用支持由 Affiniv 提供。
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