关于此应用
发布购买后调查,收集关于您的产品、流程和网站的客户见解和反馈。
净推广者分数(NPS)是衡量客户体验的通用指标。 使用Affiniv,您可以快速创建NPS调查。 调查会在客户下单后的指定天数自动发送给他们。可以通过电子邮件/WhatsApp发送,并提醒以提高响应率。 一旦收到回应,您可以使用仪表板分析它们,以了解客户的见解。 各种规模的品牌都使用这些见解来改善他们的产品和流程
- 在几分钟内通过电子邮件、WhatsApp、短信创建并发送NPS调查
- 通过在电子邮件中嵌入分数并使用自动提醒来最大化响应率
- 仪表板分析每个回应。细分,标记以获取详细见解
包含自动翻译的文本
定价
14 天免费试用免费计划
免费
- 每月调查最多100名客户。
- 仅通过电子邮件分发
- 电子邮件无提醒
- 无网页调查
- 一种调查类型(NPS)
基础计划
$99 /月
包括每月5000名客户。每增加1000名客户需支付25美元/月
- 每月调查最多5000名客户
- 通过电子邮件发送调查并提醒
- 在订单确认页面显示网页调查
商业计划
$249 /月
包括每月15000名客户。每增加1000名客户需支付20美元/月
- 每月最多15000名客户
- 电子邮件调查与提醒和网页调查
- 协助上线
- 对TrustPilot评论的邮件回应
免费计划
免费
- 每月调查最多100名客户。
- 仅通过电子邮件分发
- 电子邮件无提醒
- 无网页调查
- 一种调查类型(NPS)
基础计划
$99 /月
包括每月5000名客户。每增加1000名客户需支付25美元/月
- 每月调查最多5000名客户
- 通过电子邮件发送调查并提醒
- 在订单确认页面显示网页调查
商业计划
$249 /月
包括每月15000名客户。每增加1000名客户需支付20美元/月
- 每月最多15000名客户
- 电子邮件调查与提醒和网页调查
- 协助上线
- 对TrustPilot评论的邮件回应
3 条评论
We've been using Affiniv to send out NPS surveys to our customers, and it has truly transformed the way we gather and analyze customer experience data.
The customization options offered by this tool are impressive. From the design of the surveys to the questions asked, we have the flexibility to tailor each survey to our unique needs. This has been crucial in ensuring that we capture multi-faceted data points about our customer experience. The process is seamless, and the tool integrates seamlessly with our Shopify store. This has saved us valuable time and streamlined our workflow, allowing us to focus more on interpreting the gathered data rather than managing the survey process.
Affiniv helps us listen to the feedback of our customers in a very easy way. We created survey on Affiniv. Then the survey goes over Email and Whatsapp automatically weeks after the customer place their order. The dashboard is very intuitive for us to analyze the result. A good app overall.
It's one the best NPS apps available on the Shopify store and the team was very helpful during setup. A must-have app for every online store looking to gather NPS data and customer feedback. Helps us improve our products and processes.