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Very good app. Began using it when Canada Post threatened to go on strike. Works well. Some small, minor glitches but this app really saved us when we couldn't ship with Canada Post. We have continued to use it post strike as it gives us additional options for shipping for our customers at great rates, rates we'd never be able to get on our own without netParcel. Customer service is very good, got back to me quickly. Looking forward to seeing how they continue to develop this app. Will definitely continue to use.
Don't bother with the default Shopify carrier calculated shipping! The netParcel app integrates with Shopify and gives your customers the ability to choose the most popular carriers (of your choosing) and their various delivery options. The key is that you save by getting high volume pricing for your small business instantly. You can add a % or fixed price premium to help you cover any differences between estimated and actual prices. After creating an account on netParcel, make sure to contact customer support for installation instructions and to have them activate the "rater" first before you install the app. Good luck!
I really do love this app. Quick and easy to use, and they beat my negotiated UPS rates. I didn't give it 5 stars, because I need to use their website, to produce postage. There may be a way to have it integrated into my store, but I believe I'd need to either have the $300/month plan, or pay $20 ala-carte.
I'll probably end up doing that....as $20 is saved, in no time.
Oh, and by the way, I'm a USA shipper.
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Well, after a month of shipping, here's what I can tell you.
The rate quoted, will not be the rate you pay, 90% of the time.
I'm so sick of these surcharges.
$3.85 for residential delivery
$1 for fuel
$3.25 for Extended Area surcharge
These additional fees are never quoted, until you get your bill.
Fedex does this, and UPS does this. In my book, it's "bait and switch".
The post office doesn't back-load these fees, so these guys don't need to either....but they do.
So, until Fedex and UPS drop these extra fees, I'll stick with USPS, where I can see what I get.
Oh, by the way, when you purchase postage via Amazon, and you select UPS or Fedex, what you see, is what you pay. Amazon demanded that there be no extra surcharges, when they negotiated their contract with Fedex/UPS.
I'll leave my star rating at 4, because I think netParcel is simply a vendor for Fedex, so it's probably not their fault.
Fantastic service with the BEST rates in the industry!
Highly recommended!
Extremely happy customer!
***** !
Just started using netParcel and absolutely love their service!
NetParcel has been invaluable during this tumultuous time of the potential Canada Post strike. For our international customers, the app is able to find shippers that we didn't even know about at reasonable rates that ensure our customers get their packages on time. Thanks net parcel!
The stress of an imminent Canada Post strike motivated us to search for a new delivery partner for our Shopify web orders. Thank goodness for the strike, because we found netParcel. The netParcel ap is so easy to use, we kept thinking there must be a catch. Use netParcel with confidence! It is simple, straightforward, convenient and cost effective.
Definitely great help for a new business. Thanks to netparcel I can send parcels with UPS cheaper and faster than I would be with CanadaPost, even with highest level of small business discount, CP is still more costly than netparcel when sending to US.
They have enabled me to attract more customers by offering more wallet friendly shipping costs
6/5 stars!
Netparcel has been great for our business! Convenient drop-off locations and competitive shipping rates. One of the reasons why we decided to stay with NetParcel is their customer service, Spencer is top tier. 10/10 would recommend.
Thank you for this great review! The team truly appreciates your business, and we are all here to support The Olfactory Lab's continued growth!
Its been great. We struggled with using UPS directly. but with NetParcel we are able to quickly choose a service and have a label done quickly. also the rates are way better then my own business UPS account. using UPS is now competitive to my Canada Post rates which is awesome.