Avaliações (281)

Classificação geral
4,9
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
17 de setembro de 2019

I have a new Shopify Store and am doing everything I can to keep potential customers. That means, keeping shipping costs as low as possible to help prevent Shopping Cart abandonment. I have been very happy with the shipping rates Net Parcel offers! I am looking forward to offering more customers these low shipping rates!

Clasp Magic
Canadá
2 meses usando o app
22 de fevereiro de 2018

Never had any issues. We started out with easy ship and will never go back. ease of use. Any questions they answer quickly and prompt

Mai Chemical Supply
Estados Unidos
Aproximadamente 2 meses usando o app
18 de janeiro de 2018

I primarily use the US Mail for most of my orders because they are under two pounds.

However, I recently picked up a couple of wholesale accounts and netParcel has proven their worth. Significant $$ saved using FedEx Ground! I will continue to use it when I need to ship larger packages.

Cooper French
Estados Unidos
Aproximadamente 2 meses usando o app
26 de abril de 2023

We have been using NetParcel for approximately 4 years, we have nothing but glowing praise for their service and rates. They are more competitive than the Shopify embedded Purorator services with a wide range of options for your shipping options at checkout. They are responsive to technical issues and delivery services questions. If you have significant amount of parcels they can accommodate with weekly invoicing versus single transaction billing.
Integrates well with Shopify. A++ in our books,

Ashton Security Inc.

Ashton Security Inc.
Canadá
Aproximadamente 2 meses usando o app
netParcel deixou uma resposta 27 de abril de 2023

Thanks so much for this fantastic review! We love hearing feedback like this, especially from a longstanding customer like Ashton Security Inc. We look forward to many more years of supporting your growth!

Data de edição: 30 de julho de 2019

Totally would recommend this app to another customer. We were shopping around because of the Canada Post potential strike and we liked this app a lot. Gives you multiple options, breaking it down by cost and transit time.
Give you the ability to import a shopify order number for easy entry.

Room for improvement would be:
- Canada Post integration
- Ability to link from the Shopify order page directly to get a quote on netparcel

All minor but would be handy.

Great job netParcel!

Redriverpaddle
Canadá
Aproximadamente 3 anos usando o app
10 de fevereiro de 2017

I'm a small, emerging fashion artwear company and every dollar counts! I used netParcel for the first time this week and saved time and money. It's pretty easy to use, great rates, and my parcel was picked up right from my business. Really, what are you waiting for?!

Tru Images Photo Art
Canadá
Aproximadamente 2 meses usando o app
21 de abril de 2023

Nice app for comparing and arranging shipping options. It would be nice if the app can pull orders from marketplaces rather than importing each order, but it is great as is. Thanks.

Linens Delight
Canadá
Aproximadamente 2 meses usando o app
netParcel deixou uma resposta 25 de abril de 2023

We appreciate your review and always love hearing that our comparison tool is helpful to businesses like Linens Delight. We will certainly keep you posted as new functionality is added to the platform!

23 de fevereiro de 2017

netParcel is my go to way of shipping when using Fedex. I like that I can add insurance easily and prices are phenomenal for larger items. Best feature is that it automatically updates your order with the shipping information. Saves me time and money.

Precision Rifle Division
Estados Unidos
Aproximadamente 2 meses usando o app
4 de abril de 2017

I have had great success with Netparcel. It is easy to use and has saved me $$ significantly.

Sustainable Marine Canada
Canadá
Quase 3 anos usando o app
Data de edição: 9 de agosto de 2021

I don't like writing bad reviews - but unfortunately, I have to take away the 5 stars that I gave to netParcel 3 years ago. I now rate them as a 1 (ONE). Yes - their discounts are good (though others are lower) - but any savings I recognized from their shipping rates was lost many times over when the company failed to stand behind their services whenever things went wrong at their end - or when they failed to pay out insurance claims - without reason or explanation. I no longer use this app nor recommend their services. I have spoken with management about my problems a few times - they listen, they apologize, they say it won't happen again - but No corrective actions were ever initiated or taken to investigate, address or refund my losses. ********************
(MY ORIGINAL REVIEW : Rating 5 of 5 stars Posted April 10, 2018) I run 3 different Shopify storefronts and over the past 3 years have tried several different shipping consolidators / integrators. Have finally settled on netParcel for all or my business. The rates are the best, with a nice interface and great customer support. Thank You)

Zen Den Candles
Canadá
Aproximadamente 3 anos usando o app
netParcel deixou uma resposta 18 de agosto de 2021

We sincerely apologize for the experience described here, especially from a longstanding customer whose initial experiences with netParcel were so positive. We are taking steps to ensure all customers receive attentive communication and active followthrough going forward.

Regarding insurance, any coverage purchased by our customers is provided by the carrier moving the shipment. Accordingly, the terms of coverage are determined by the carrier, leaving the outcome of any given claim outside netParcel's control. We are working to make the scope and terms of coverage provided by our partners more clear to avoid unexpected exceptions in the future.

We take these matters to heart and are working to improve our services as a result. If there is anything we can do to help resolve the situation to a more favourable outcome, we are always available at support@netparcel.com or 855-891-4521.