netParcel , 281 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and variety of carrier options, including international. It integrates smoothly with Shopify, auto-filling addresses for easy shipping. The app is commended for its efficient customer service and return label management. Merchants value the diverse delivery options, simple shipment tracking, and expense report reviews. Features like rate comparison and automatic order fulfillment after label purchase are also highlighted, leading to significant savings on shipping costs for some merchants.

March 13, 2023

As a small board game manufacturer that ships handcrafted board games across Canada, freight has a big impact on our bottom line. We have been delighted with the service NetParcel has offered us. I have been surprised the best shipping option changes from week to week, sometimes based on delivery times and sometimes based on rates. Yet the shippers we are using haven't really changed. We are just getting better rates and service.
NetParcel definitely has definitely been a game changer for us.
David Thomas
Thomas Mills CNC
Portage la Prairie, MB

Thomas Mills CNC
Canada
11 months using the app
netParcel replied April 25, 2023

Wow! We truly appreciate you taking the time to leave such a detailed review. Our team loves feedback like this and we look forward to continued support of Thomas Mills CNC's growth!

July 11, 2016

netParcel, like many other people on here, landed me when the Canada Post strike loomed. But it has kept me with rates that are pretty much half what I was looking at by going directly through the carrier and their customer service was quick and responsive when I was setting up my rate calculator and couldn't figure out how to activate it. (They turn it on btw). I was careful at first, as I had never used a budget third party before, but honestly the process to a shipping label is more streamlined than native Shopify integration and when you submit the order you receive a carrier label, no sketchy steps or other questionable practices. I am truly impressed with netParcel.

Gobles
Canada
11 months using the app
May 24, 2017

Cheapest rate i found so far. App is easy to use and customer support is great. This is a must have app.

Espace Meuble
Canada
10 months using the app
Edited March 11, 2022

Although we had previous tech issues, netParcel was very quick to help resolve them and had outstanding customer service.

Signal Flares Inc
Canada
10 months using the app
netParcel replied April 7, 2022

Helping our customers is our number one priority. Thank you for the kind words and we look forward to continued support of Signal Flares' growth!

November 1, 2019

We're based in Canada and have been using Netparcel for almost a year. We couldn't be happier with the experience so far. Best rates, easy-to-use interface and great customer support.

FOR ALL KIND
Canada
10 months using the app
March 23, 2017

Excellent tool if you want to save money in your shipping costs.

Sts Parts
United States
10 months using the app
April 7, 2015

Fantastic service!
I have been looking for a service like this for the past few years and finally found one!
For small retailers in Canada like us, it's hard to get volume discounts at major shipping couriers. netParcel offers amazing shipping rates for number of couriers including Purolator, UPS, and many more.
The shopify integration is very easy and convenient too!
Great service with great support - highly recommend this app for your store.

SelfieMaster
Canada
10 months using the app
September 24, 2019

Netparcel has been an excellent app for our business. It gives us multiple options to choose from in terms of shipping providers and the prices are amazing. Thanks again!

True Northern Labs
Canada
10 months using the app
August 26, 2021

omg we LOVE netparcel....! What a complete and total game changer for us. If you ship ANYTHING , you need to download and use this service. it gives us easy access to outrageously cheap rates on shipping. and even more discount on rush services like next day or 2 or 3 day priority etc. It gives us access to the millions of dollars of buying power that large companies would have, so we can compete and grow. Thankyou NetParcel... from the team at www.CarGenerator.com

CarGenerator
Canada
10 months using the app
netParcel replied August 27, 2021

Wow! We are humbled by this wonderful review and really appreciate you taking the time to provide it. We are always striving to give our customers the best possible rates and are glad you are able to benefit. Looking forward to continued support of your growth!

March 26, 2018

We switched to Net Parcel about 3 weeks ago. We have been really happy with pricing and ease of the system. We saw big savings over using Shopify shipping in Canada because netParcel charges and quotes in Canadian dollar. This way you know exactly your cost to ship that box, with Shopify they quote in Canadian but covert to USD (just cost you 4-5% ) then they run your Canadian Credit Card (lose another 4-5%) in exchange.
For international shipments netParcel is much more competitively priced the Shopify.
The other huge advantage is multi package shipments on netParcel that you cant do on Shopify.

I would highly recommend netParcel!!

Phd Nutrition Can
Canada
9 months using the app