Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

June 28, 2017

NetParcel has been a great shipping solution with lots of opportunity for savings that I can pass onto my customers!

Canvas Candle Company
Canada
Almost 2 years using the app
Edited September 13, 2018

We've been exclusively using netParcel for express shipping for 2 years now. We mainly use DHL to ship to UK and countries outside of USA and Canada. It takes some time to set the whole thing up, but a netParcel rep will promptly help you do it. Every time we had any issues, we were always able to reach them in a timely manner, or reach them by phone if its urgent. They haven't failed us and we'll continue to use their service in the future.

Updated: 2018-09-13

Shopape
Canada
Almost 2 years using the app
March 6, 2015

Easy to use and reliable. Plus, great personal service if there are ever any issues. We've been very happy with Netparcel.

Greek Origins
Canada
Almost 2 years using the app
Edited November 29, 2019

We love using this app - our favourite feature is that we only have to plug in the order number and the shipping details populate automatically. It's a small thing but it really does decrease the margin of error and therefore, dollars saved!

Love Me Do Baby & Maternity
Canada
Almost 2 years using the app
June 27, 2022

Friendly and helpful customer support. Netparcel is a good option for Canadian shippers, and has reliable couriers (Puro, DHL, and the like).

Archives Wine & Spirit Merchants
Canada
Over 1 year using the app
netParcel replied July 11, 2022

Thanks so much for this lovely review! We strive to provide a wide range of carriers and services, and are thrilled to be supporting Archives Wine & Spirit Merchants' continued growth.

April 21, 2023

Just getting started with my Shopify store but happy I found Netparcel. So far all of my orders have been from the United States, and the default shipping options from Shopify only let me choose USPS. Installing the Netparcel app allowed me to choose from many more shipping options, and ship orders at about half the cost of what it would have cost me without Netparcel. Super happy with this app and will continue to use it!

Lowbuck LS
Canada
20 days using the app
netParcel replied April 25, 2023

We appreciate you taking the time to leave such a positive review and are thrilled to hear netParcel is helping you reach customers in the US! Looking forward to being a continued partner in Lowbuck LS' growth!

July 11, 2016

This app is awesome! Super simple to use and streamlines shipping. For a busy shop it is a must! I like that it fufills your order for you once you pay for postage as well as sends the tracking number along to the buyer. Saves me time and money, a must!

S A L T Shop
Canada
Over 1 year using the app
October 18, 2016

I've been using netParcel for a few week and it couldn't be easier. The address is simply added, payment is taken, and I get a label on the spot to print. And it links with Shopify which is super convenient for me! I couldn't recommend it more!

Midwest Juicery
United States
Over 1 year using the app
September 25, 2018

I really appreciate this app, it helps us a lot for local, national and international shipping. Great savings and really easy to use. The link with our store is awesome. I recommend it :)

Custom MotoQuad inc.
Canada
Over 1 year using the app
July 4, 2016

Very good app, reasonably user-friendly and gives lots of options in a format that largely makes sense (unlike many other shipping apps we've tried, like the Purolator one which is absolute rubbish). Would like to see a larger degree of automation for importing orders from Shopify though (ie an auto-synced order list), so that a full list of orders was visible and fulfilment status is easier to see without having to swap back and forth with a Shopify tab/window. Other than that, no problem recommending this.

Vorsprung Suspension
Canada
Over 1 year using the app