netParcel , 281 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and variety of carrier options, including international. It integrates smoothly with Shopify, auto-filling addresses for easy shipping. The app is commended for its efficient customer service and return label management. Merchants value the diverse delivery options, simple shipment tracking, and expense report reviews. Features like rate comparison and automatic order fulfillment after label purchase are also highlighted, leading to significant savings on shipping costs for some merchants.

February 2, 2022

This app is GREAT! Shipping products has never been made easier. With this shopify app I am able to create labels easily and don’t need to worry about copying and pasting my customer’s information. All you need to do is type the order number and Net Parcel’s system fills in all the blanks! And let’s speak about finding the best shipping rates… this app does it all for you. I’ve always found it super tedious and annoying to have to review every single courier website to find the lowest rate. Net Parcel solves that issue by populating all courier shipping rates on one page so that I can select the one that appeals to me the most! One thing to note is that they aren’t partnered with Canada Post, but that doesn’t bother me. Would nonetheless 10/10 recommend!

Adi Fine Art
Canada
8 months using the app
netParcel replied April 7, 2022

Thank you for this wonderful review! We always love hearing our services help make shipping easier and more cost effective. We appreciate your business and look forward to supporting the continued growth of Adi Fine Art!

August 27, 2021

I needed some help to get it setup, Support was responsive and got it working right away. I have to be patient and wait for the screens to complete each session, but the savings are fantastic, well worth the wait!

BoatShopCanada
Canada
8 months using the app
netParcel replied September 1, 2021

Thank you for your review! We're glad our team was able to assist you with setup and we look forward to continued support of BoatShopCanada!

November 27, 2016

Just got set up with Netparcel recently but it's been great so far. Had a little hiccup in the beginning but the support team got me up and running in no time. Now I am able to offer fast shipping to my customers while it not costing me a fortune!

Bounced Test
Canada
8 months using the app
December 12, 2022

Really can't complain. Does what it's supposed to do with no fuss. Requires going to a different site to get pricing and complete the order, but shopify order import is smooth. Pricing generally cheaper than Canada Post for all sizes larger than a shoe box. In some cases, much cheaper. Lots of options for carriers. Getting a refund on an unused label is pretty straightforward and they are quick to respond to emails. One improvement would be the ability to select when to fulfil and notify customer. It automatically fulfils and notifies them as soon as you purchase a label, but sometimes you may not ship out for a few days.

PADL Boards
Canada
8 months using the app
netParcel replied January 9, 2023

PADL Boards team, thank you for taking the time to write such a detailed and positive review. We truly appreciate it! We will share your feedback with the management team and let you know if this functionality is made available in the near future. We are of course always available at support@netparcel.com should you have any further feedback or feature requests. Thank you again!

August 26, 2021

Great product! Save a lot!
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Do U Love Music
Canada
8 months using the app
netParcel replied August 27, 2021

Thank you very much! We love saving our customers money and are thrilled to be a partner in your continued growth!

August 13, 2015

Love this app...easy to set up and actually works. Had tried a couple others but they never seemed to work when I needed them and more then once had to rush a shipment at the counter. This one saves you time and money two things that matter to small businesses.

Within Your Hands Ca
Canada
8 months using the app
October 4, 2016

I am really glad I found netParcel for shipping my products, as I am able to offer 1 to 2 day shipping anywhere in Canada for cheaper rates than Canada Post.

The process is really simple and it works really well. I have had positive feedback from my customers who are so happy to get there product in a day or two. I now use netParcel only for for all of my shipping.

Rob
Sods with Quads

Sods With Quads
Canada
8 months using the app
October 4, 2016

I would highly recommend this app for those who do their own shipping and are sending packages to a variety of countries. The postage rates are the best I've seen and have already saved us hundreds of dollars over the past month of using the service. The interface is easy to use and set up. It's very straight forward to import orders from Shopify.

Twocirclescycling
United States
8 months using the app
January 13, 2015

NetParcel has been a great help for our business. Order import from Shopify is extremely quick and easy. The shipping rates and selection are excellent. If there is ever an issue, the customer service is outstanding. NetParcel has helped us expand our business tremendously and we are looking forward to doing lots of shipping in 2015.

Humdinger Designs
Canada
8 months using the app
May 22, 2018

Works great! Able to open up to new markets in the USA because of this app. Also charging Canadian dollars saves a lot of money compared to losing 4-5% on exchange with every transaction in Shopify Shipping. Thanks guys!

The Dot To Dot
Canada
8 months using the app