Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

May 22, 2018

Works great! Able to open up to new markets in the USA because of this app. Also charging Canadian dollars saves a lot of money compared to losing 4-5% on exchange with every transaction in Shopify Shipping. Thanks guys!

The Dot To Dot
Canada
8 months using the app
January 21, 2023

I am very happy with Net Parcel and the app. Great savings for international shipping and excellent customer service!

Nordquist Designs Inc.
Canada
7 months using the app
netParcel replied April 25, 2023

We appreciate this lovely review! It's always nice to hear that our international rates and support are helpful to our customers. Thank you and we look forward to being a continued partner in Nordquist Designs' growth!

September 17, 2019

This has been my system to have items ship from my home based business to the destination business to sort through my packages. Very convenient and easy to use.

Etchythings and Accents Inc.
Canada
7 months using the app
May 8, 2023

Ive tried ShipStation, EasyShip and everything that's out there. I even have a DHL business account. And the rates are same as on NetParcel. The UPS rates are also great if you are looking to ship outside of Canada but more on budget with speed. Overall this is the best app no nonsense and it's free. For domestic shipping, it also didn't disappoint.

Leather Merchánt
Canada
7 months using the app
netParcel replied May 9, 2023

Thank you so much for the review! We're thrilled to hear that our app, rates, and service levels are helpful to Leather Merchant! We look forward to continued support of your growth.

March 4, 2016

Great rates and service. I would definitely recommend them.

Tribute Packaging Inc
Canada
6 months using the app
August 30, 2017

Easy to use and at great rates! Very happy with this service!

Tgr Rack Systems
United States
6 months using the app
February 22, 2016

Hi everyone,

If you are looking for a shipping solution to your Shopify site, I swear netParcel is it. Particularly if you sell heavy goods (freight) that are over 150lbs...other shipping carriers that you can activate through Shopify real-time rates for you or your customers, which makes it very difficult to charge for shipping efficiently.

netParcel will generate real-time rates for any weight, and even more awesome - as shipments are created and shipped, the netParcel app will automatically send the information to your customers through shopify!

Five stars! Highly recommend it.

Modern Market Lifestyle
United States
6 months using the app
January 19, 2015

netParcel has been great for us. We use it every day and the rates are excellent! We are able to offer free shipping to our customers while keeping our cost to a minimum. Service is also great if you have any issues. Thank you.

Filaments.ca
Canada
6 months using the app
April 25, 2019

This app provides an awesome alternative for larger packages where Postal rates are too high. They also saved us a ton of money and time during the Canada Post labour dispute when we needed to quickly find alternative shipping options. Whenever we have had questions they are always answered quickly.

Funky Junk's Old Sign Stencils
Canada
6 months using the app
March 24, 2023

Amazing savings on shipping for our small business.
We can quickly compare rates and service options between multiple carriers.
It has saved us significantly on our international shipments.

We had an issue adding an additional form of payment to our account but the team took care of that efficiently.

Curated Walls
Canada
6 months using the app
netParcel replied April 25, 2023

Thanks so much for your review! We're glad our rate shopping feature is helpful and that our team was able to resolve your query quickly. Let us know if there's anything else we can do to assist with Curated Walls' growth!