netParcel , 278 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly shipping services, offering competitive rates and multiple carrier options. It's recognized for its reliable domestic and international service and efficient customer service. Features like tracking and auto-population of addresses are highlighted for enhancing usability. Some merchants report improved customer satisfaction due to better shipping rates. The app's versatility extends to businesses without a Shopify website.

January 19, 2024

I have been using netParcel since 2022, and they have consistently met my expectations. The customer service is, without exaggeration, excellent. They always respond very promptly, are there to assist me when needed, and consistently follow up as required. They provide delivery options with multiple carriers, making it a service I highly recommend to everyone. Thank you very much, netParcel!

Boutique Step in Style
Canada
8 months using the app
netParcel replied February 6, 2024

Thank you for this lovely review! We're always thrilled to hear that our customer service serves our customers' needs, and we very much appreciate your recommendation of our services to others! We look forward to being a continued partner in Boutique Step in Style's growth!

February 2, 2024

I started using Netparcel years ago and I have to say that they have the BEST rates to every place that I have sent a package. I refuse to use anyone else and frankly other shipping providers can learn a thing or two from Netparcel, pricing aside their customer service is top notch. I have never had an issue with their site or my account. Whenever I send an inquiry they respond that very day and the issue is resolved. Speaking of shipping, I find their courier rates are cheaper than Postal without tracking. That pretty much says it all in my opinion.

I will continue using Netparcel and I'd say that you will not be disappointed with their service, best rates out there. Thank you Netparcel for everything you do for us small business owners.

North Pacific Diecast
Canada
25 days using the app
netParcel replied February 6, 2024

Thank you for taking the time to write such a detailed review! We strive to provide great customer service, and always love hearing this type of feedback from longstanding customers like North Pacific Diecast. We look forward to being a continued partner in your growth!

October 17, 2023

We have been using Netparcel now for several years and have been very happy with the service. They offer very competitive rates and gives you multiple options of carriers to ship with. It's also very convenient that the service also works when shipping to the US as well. You can also use netparcel even if you do not have a shopify website which is a big plus. 10/10

True Northern Vape
Canada
About 4 years using the app
netParcel replied October 25, 2023

Thank you so much for the wonderful review! We're thrilled to hear that you've been happy with our service, and that our tools and rates have helped aid True Northern Vape's growth over the years!

September 26, 2023

I have used net Parcel many times to ship my Shopify orders. Not only does it provide other options to ship my products but their prices are great! It has allowed me to offer better rates to my customers which is definitely a win-win for everyone. It's a must have for any business especially if you ship across Canada or to the US.

The Little Cracker Company
Canada
Almost 2 years using the app
netParcel replied September 28, 2023

We appreciate this wonderful review -- thank you! It's always great to hear that our solution is a win-win for businesses and consumers alike, and we look forward to continued service of The Little Cracker Company's growth!

September 28, 2023

We are very happy with the service we have been receiving with netParcel. We have a small artisan based business in Quebec, Canada that is in it's first 5 years and we can appreciate that a quality solution that is cost-effective makes all the difference! This helps us build the relationship with our partners (reliable, speedy, safe delivery of intact product) and helps us manage our expenses (low cost solution).

Driftwood Natural Products Inc
Canada
6 months using the app
netParcel replied October 2, 2023

Thank you so much for such a thoughtful review! It's wonderful to hear that our service helps our customers build great relationships and keep expenses in check. We very much look forward to being a continued partner in Driftwood Natural Products' growth!

November 8, 2023

Excellente application, super rapide pour gérer l'expédition et prix souvent avantageux!

Shack Story
Canada
About 3 years using the app
netParcel replied November 17, 2023

Merci pour votre commentaire! Nous sommes très heureux de soutenir l'équipe de Shack Story!

September 25, 2023

I highly recommend this App! Great pricing and easy to use. Very rarely are these service interruptions and if there are it's easy to get a hold of customer service to get any issues resolved.

SHARP Knife Shop
Canada
Over 3 years using the app
netParcel replied September 28, 2023

Thank you for this wonderful review! We're always happy to hear that our service is reliable and that our support team is responsive to your needs. We very much look forward to being a continued partner in SHARP Knife Shop's growth!

October 5, 2023

Hello, can someone help me, how can i connect the netparcel app to shopify, like when in download it, i connect my account but nothing happens ? nicoimpactgo@gmail.com help me lpease

BoxandThrift
Canada
About 1 month using the app
netParcel replied October 25, 2023

Thank you for getting in touch! We see that our support team addressed your question. Please don't hesitate to let us know if there is anything else we can do to assist!

February 28, 2024

Love using netParcel! Extremely user friendly and easy to navigate. They offer some of the best shipping rates - lots of carriers to choose from and delivery options. Highly recommend!

CARTEL LASH & SUPPLY CO
Canada
netParcel replied March 1, 2024

Thank you so much! We're thrilled that you find our solution easy to use and that our rates/carrier options provide a good range of options. We look forward to continued support of Cartel Lash & Supply Co's growth!

September 26, 2023

easy to install. the app auto populates addresses directly from shopify - making the shipping process quick and easy. i am very satisfied with NetParcel services.

Stephanie Cheng Studios
Canada
3 months using the app
netParcel replied September 28, 2023

Thanks so much for leaving such a great review! We strive to make the shipping process as easy as possible for our customers, and to provide the features our customers require. We look forward to supporting the continued growth of Stephanie Cheng Studios!