Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

September 28, 2023

We are very happy with the service we have been receiving with netParcel. We have a small artisan based business in Quebec, Canada that is in it's first 5 years and we can appreciate that a quality solution that is cost-effective makes all the difference! This helps us build the relationship with our partners (reliable, speedy, safe delivery of intact product) and helps us manage our expenses (low cost solution).

Driftwood Natural Products Inc
Canada
6 months using the app
netParcel replied October 2, 2023

Thank you so much for such a thoughtful review! It's wonderful to hear that our service helps our customers build great relationships and keep expenses in check. We very much look forward to being a continued partner in Driftwood Natural Products' growth!

June 15, 2016

Works like a charm. Only downside is the FedEx label is not formatted to print on one side of the paper and instead prints dead center or stretched a full page. Easily dealt with but inconvenient. Otherwise love it

Ultra Coral Dfw
United States
6 months using the app
June 28, 2017

Excellent service, great shipping rates, and fantastic live support. Highly recommend this to anyone doing any shipping for their business.

Stroller Boutique
Canada
6 months using the app
November 9, 2017

Makes our lives a lot easier... Thank you netParcel!

Axis2
Canada
6 months using the app
April 21, 2023

netParcel has been great for shipping LADDERAILs to the states VIA UPS. The rates are lower than Canada post and drop offs at the UPS store is always quick. Also love that it is free to use. We have inventory in FBA warehouses in the states and have the option to use their MCF for our Shopify orders, but netParcel still ends up cheaper for Shopify orders to the states. Importing orders is quick and easy. Will continue to use for Shopify orders.

LADDERAIL
Canada
5 months using the app
netParcel replied April 25, 2023

Thank you for this terrific review! We're thrilled to hear our rates and drop off options are helpful to your business, and look forward to being a continued partner in LADDERAIL's growth!

February 19, 2016

In a world of such uncertainty, I cannot begin to tell you how great it is to have a company like netParcel in your corner. Selling product is one thing, shipping it at affordable rates quite another beast. Let them tame that beast. And customer service is par excellence!

--Chris
kös organic skincare

Kos Organic Skincare
United States
5 months using the app
July 20, 2015

I'm extremely happy with this app. It's exactly what I was looking for. It's integration is very easy to set up, and so happy this works for both Canadian and US shipments. The rates are incredible and my wholesale customers are very happy I'm able to pass on the savings to them. Being able to import my orders and have addresses pre-filled saves me time, and I'm also happy I can use the one account for both of my Shopify stores. 5 stars!

Nuggles
Canada
5 months using the app
July 4, 2016

Excellent service. Fantastic rates, easy to use interface, seamless integration... what more do you need from a shipping app?

Vinylframe Com
Canada
5 months using the app
May 7, 2023

Exceptional Shipping Experience with Netparcel ✨

I recently used Netparcel for my shipping needs, and I am genuinely impressed with their services. From the beginning, their user-friendly website made it easy for me to navigate through the available shipping options and select the best one for my needs. The process was seamless, and I received a competitive rate, which was a pleasant surprise.

The customer support team at Netparcel was attentive and responsive. They addressed my inquiries promptly and provided valuable guidance throughout the process. I appreciated their professionalism and felt reassured that my package was in good hands.

My shipment arrived at its destination on time and in perfect condition. The tracking feature on their website kept me informed about my package's status and provided peace of mind throughout the entire process.

In conclusion, I highly recommend Netparcel for anyone in need of reliable and cost-effective shipping solutions. Their dedication to providing excellent service, coupled with their competitive rates, make them a top choice for both personal and professional shipping requirements. I will undoubtedly be using their services again in the future.

Groovy Computers
Canada
5 months using the app
netParcel replied May 9, 2023

Wow! We appreciate you taking the time to share such detailed feedback of your experience with netParcel. It's always great to hear that our team, product, and rates are helpful to businesses like Groovy Computers. Looking forward to being a continued partner in your growth!

July 5, 2016

Netparcel has saved us a ton of money on shipping so far. Customer service is great and fast. Integration with Shopify makes things easy. A+

Marketmix
Canada
5 months using the app