Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

September 27, 2013

We found this app confusing to use at first but that was because it doesn't work well with internet explorer, once we switched to google chrome it was easy to use.

Using netParcel is a great way to save money on shipping and the developers are extremely helpful should you run into problems.

Chilly Chiles- Largest selection of hot sauce in Canada
Canada
About 3 years using the app
Edited October 14, 2019

Highly recommend! Been using NetParcel for over 3 years and this has been a reliable partner for our international shipping from Canada. Quite happy of the Shopify integration and good rates as well.

Cambiomarket
Canada
About 3 years using the app
Edited September 17, 2019

Our business has been actively using netParcel for our shipping needs for the past few months. Their customer service, integration with Shopify, prices and overall service is great!

kukaMelon
Canada
Almost 3 years using the app
February 15, 2022

I use this app ALL THE TIME for amazing rates on shipping. Love that it syncs with shopify. Their support is really great and easy to reach, too. Overall highly recommended for any shopify user or any business use case if you want incredible rates on couriers.

LLUME Jewelry
Canada
Almost 3 years using the app
netParcel replied April 7, 2022

Thank you for this wonderful review! We're thrilled to hear that our rates and support have been helpful to LLUME Jewelry. We are here to support your continued growth!

July 31, 2019

I really appreciate that netparcel integrates with Shopify, and finds the best rates for me based on each package. This has been a lifesaver for my online business! Thanks netparcel! :)

Silver Fox Vinyl
Canada
Almost 3 years using the app
July 22, 2022

Easy to use, free installation, great shipping pricing. I like how user-friendly NetParcels is. It's a great shipping service for small businesses.

Ferris Wheel Press
Canada
Almost 3 years using the app
netParcel replied July 25, 2022

Thank you for your review, and for choosing netParcel! We're thrilled that our prices and user-friendly tool help your business and we look forward to being a continued partner in Ferris Wheel Press' growth!

February 14, 2022

Great experience with NetParcel. Their rates and customer service are both top notch. Highly recommended.

Starseed Designs Inc.
Canada
Almost 3 years using the app
netParcel replied April 7, 2022

Many thanks for this lovely review! We're thrilled to hear our rates and customer support have been helpful to Starseed Designs. We look forward to continued support of your growth.

January 24, 2018

Amazing customer service and deep discounts!

Kraftsmen Furniture Co
Canada
Almost 3 years using the app
August 23, 2022

This app does what it is supposed to. Competitive pricing for parcels and easy to use. Excellent job !

Wise Line Tools
Canada
Almost 3 years using the app
netParcel replied August 23, 2022

Thank you for this wonderful review! We love to hear that our pricing is competitive and that our tool is easy to use! We look forward to being a partner in Wise Line Tools' continued growth!

November 25, 2019

It simplifies all shipping for me. Period. Time and money are what its all about. So far there have been no problems and thats from me, a rookie at all this.

Bogey Golf
Canada
Almost 3 years using the app