Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

April 21, 2023

netParcel has been great for shipping LADDERAILs to the states VIA UPS. The rates are lower than Canada post and drop offs at the UPS store is always quick. Also love that it is free to use. We have inventory in FBA warehouses in the states and have the option to use their MCF for our Shopify orders, but netParcel still ends up cheaper for Shopify orders to the states. Importing orders is quick and easy. Will continue to use for Shopify orders.

LADDERAIL
Canada
5 months using the app
netParcel replied April 25, 2023

Thank you for this terrific review! We're thrilled to hear our rates and drop off options are helpful to your business, and look forward to being a continued partner in LADDERAIL's growth!

May 7, 2023

Exceptional Shipping Experience with Netparcel ✨

I recently used Netparcel for my shipping needs, and I am genuinely impressed with their services. From the beginning, their user-friendly website made it easy for me to navigate through the available shipping options and select the best one for my needs. The process was seamless, and I received a competitive rate, which was a pleasant surprise.

The customer support team at Netparcel was attentive and responsive. They addressed my inquiries promptly and provided valuable guidance throughout the process. I appreciated their professionalism and felt reassured that my package was in good hands.

My shipment arrived at its destination on time and in perfect condition. The tracking feature on their website kept me informed about my package's status and provided peace of mind throughout the entire process.

In conclusion, I highly recommend Netparcel for anyone in need of reliable and cost-effective shipping solutions. Their dedication to providing excellent service, coupled with their competitive rates, make them a top choice for both personal and professional shipping requirements. I will undoubtedly be using their services again in the future.

Groovy Computers
Canada
5 months using the app
netParcel replied May 9, 2023

Wow! We appreciate you taking the time to share such detailed feedback of your experience with netParcel. It's always great to hear that our team, product, and rates are helpful to businesses like Groovy Computers. Looking forward to being a continued partner in your growth!

June 15, 2023

I run a small business www.yorleather.com and www.yorboots.com. I started using Net Parcel a few months ago and I love it. I had a few agreements with different carriers. Now I just go to Net Parcel and ship anywhere using different service provider.
100% recommended.
Great customer service.
Roy

YOR Leather Goods
Canada
4 months using the app
netParcel replied June 19, 2023

Thanks so much for your review, Roy! We are thrilled to hear that netParcel is now your one-stop-shop, and we look forward to supporting YOR Leather Goods' continued growth!

September 26, 2023

easy to install. the app auto populates addresses directly from shopify - making the shipping process quick and easy. i am very satisfied with NetParcel services.

Stephanie Cheng Studios
Canada
3 months using the app
netParcel replied September 28, 2023

Thanks so much for leaving such a great review! We strive to make the shipping process as easy as possible for our customers, and to provide the features our customers require. We look forward to supporting the continued growth of Stephanie Cheng Studios!

June 14, 2023

NetParcel gave us fantastic rates and we love the ShipStation integration, as this made the setup seamless. Great rates, great service, all around a great experience. We highly recommend them!

Kind Mask
Canada
3 months using the app
netParcel replied June 19, 2023

Thanks so much for this thoughtful review! We're love hearing that our rates and Shipstation integration are helpful to businesses like Kind Mask. We look forward to being a continued partner in your growth!

July 11, 2016

I have only started using this app, but the prices seem to be quite competitive and makes shipping with other carriers easy.

All Out Kids
Canada
Over 7 years using the app
Edited July 4, 2022

The support for lost packages from NetParcel is NON EXISTENT! DO NOT USE THIS APP! Super disappointed with the lack of support from netparcel when opening a claim or a ticket. They do literally nothing to help, and you can't go direct to the courier because the sender is netparcel.

Windy Point Soap Making Supplies
Canada
About 7 years using the app
January 8, 2018

Great app so far - Once you are verified it is easy to use and my shipping label printer was already integrated, I didn't have to set it up separately.

Mac Vapes
Canada
Almost 7 years using the app
October 18, 2017

Until now NetParcel have a good service and good tariff too!

Prueba965675685
Canada
Over 6 years using the app
Edited March 20, 2020

This is a very useful app and saved us tons of time by removing a bunch of manual steps that we were using. The app syncs perfectly with Shopify and takes care of customer notifications. Great app

My Team Shirts Ca
Canada
Over 6 years using the app