Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

September 30, 2021

netParcel has saved us so much on shipping since we started using them. Definitely check them out if you selling products and looking for huge shipping discounts.

Ridecycle Ebikes
Canada
About 2 years using the app
netParcel replied October 29, 2021

Thank you for this wonderful review! We always strive to offer great savings to our customers and look forward to continued support of Ridecycle Ebikes' growth!

April 25, 2019

Awesome service. Can't get better shipping rates. Helping me save a lot on shipping. Would definitely recommend.

Waterbird Plastech
Canada
About 2 years using the app
Edited July 12, 2022

A great app, but what is even better is the support I receive from netParcel when on the rare occasion a courier randomly adds extra charges to an invoice. netParcel has my back.
JD

Hawk Kites
Canada
About 2 years using the app
netParcel replied August 23, 2021

Thank you for this great review! We're so happy to hear that we've saved your customers so much. We also looked into the issue you described and made an update to your account ensuring that rates at checkout will now include any residential delivery surcharge! We hope this is a helpful solution but can always be reached at support@netparcel.com with any further questions. All the best!

Edited March 31, 2016

We have been using Net Parcel for years now and find it a real asset to our company.
With the auto import of ship to information and feed back to Shopify with tracking number Net Parcel has really streamlined our whole shipping process.
Their customer service is always willing to look at ways to improve the site and have even integrated some of our wishes and suggestions, and if we have an issue with a particular shipment their team takes care of it saving us time on the phone with the couriers.

Globalhydration
Canada
About 2 years using the app
June 2, 2019

Another company who we had been using as a supplier told us about netParcel, and my husband and I were thrilled because it was exactly what we were looking for. No need to be wondering where the best deals are at, and wasting time browsing the internet. Plus it basically helps you prepare all the paperwork for all your shipments. Honestly, it has been one of the best discoveries since starting our small business.

Goodness To Go Energy
Canada
About 2 years using the app
July 19, 2022

Our family run business has been using NetParcel for 3 years now. Our packages always arrive on time and their system conveniently links with ours, so creating a shipment is quick and easy. They even contact the couriers for you. I cannot recommend them enough!

Hayworth Equipment Sales
Canada
About 2 years using the app
netParcel replied July 25, 2022

Thank you for this lovely review! We appreciate your kind words, and your longstanding business with us. We look forward to continued support of Hayworth Equipment Sales' growth!

June 19, 2021

I have been using the Netparcel App and NetParcel with PayPal for several years. They provide excellent customer service and the lowest shipping rates. I highly recommend NetParcel for anyone selling online!!

Alberta Radio Supply
Canada
About 2 years using the app
netParcel replied June 21, 2021

Thank you for this wonderful feedback! Nothing makes us happier than earning a customer's business over many years, and we look forward to supporting your continued growth!

May 24, 2017

Been using there services for a few weeks now and it's been going really well. No complaints!

Point Blank Cold Brew
Canada
About 2 years using the app
April 28, 2013

This is a great app for shipping locally and internationally. The app will automatically import the order of your choice and calculate all available shipping methods with discounts.

The developers are very helpful with very quick responses.

blur makeup room
Canada
About 2 years using the app
Edited September 17, 2019

Great app - gets the job done in an efficient and cost effective manner.

Areas for improvement:
Add more than just fedex - would benefit your customer if you offered more shipping carriers

Corps Dancewear
United States
About 2 years using the app