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Excellent support. Shivam is on the live chat to help with our shipping configuration and instructs us step by step. Very helpful!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
We've been using this product for a number of years and our issues are generally, taken care of very quickly. I've had a recent LONG and tiring experience with an ongoing issue and they've been very helpful in getting any matters resolved.
Hello
It's fantastic to hear that you've had a positive experience with the product over the years and that your issues have been promptly addressed. Consistent and efficient issue resolution is a crucial aspect of any product or service, and it's clear that your satisfaction has been a priority for the company.
This level of customer support and responsiveness can greatly contribute to a smooth and productive experience for users like you
Robust NetSuite integrator has been consistent throughout and it runs reliably with Shopify. Good customer service. Whenever we had any issue arising Webbee has always been very quick to assist and follow up until the issue is resolved fully.
Thank you for your kind words! We're delighted to hear that Robust NetSuite Integrator has consistently delivered reliability in sync with Shopify. Our team is committed to providing top-notch customer service, and we're glad we could assist promptly whenever you faced any issues.
Your satisfaction is our priority, and we're here to ensure that your experience remains smooth. Feel free to reach out whenever you need assistance or have questions.
This app is exactly what is advertised and works great. Specifically, it seamlessly integrates our Shopify orders with Netsuite. It automatically processes shipment information and charges credit cards when Item Fulfillments and Cash Sales are generated. Setup took a bit of time, but their service team is very responsive to get us up and going.
We've been using this now for several years and it works perfectly.
This is a breath of fresh air after our previous site's integration service, which required a support ticket and long wait-times to make simple changes like remapping a shipping method. The Robust NetSuite Integrator lets you make adjustments with just a few clicks.
Customer service is excellent as well. The WebBee team is highly responsive and helps keep our integration running smoothly whenever we have questions or need to make complex changes.
Very helpful staff member guided me through all the steps I needed to fix my problem. All it took was a quick zoom call and the issues were resolved. This is a great app that saves us a lot of time with manual entry. I would recommend to anyone who uses NetSuite.
Hello
It's wonderful to hear that you had such a positive experience with a helpful staff member who guided you through resolving your issues via a Zoom call. It's clear that the app has been a valuable time-saver for you, especially with its capabilities to reduce manual entry tasks.
Thank you for the recommendation, and if you have any more questions or need further assistance in the future, don't hesitate to reach out. Your feedback is greatly appreciated!
This app is an excellent solution to integrate Netsuite and Shopify. We've been using it for a few years now, and their support team is excellent and very helpful any time there is an issue or changes needed. Highly recommend this app for anyone who needs to integrate Netsuite and Shopify.
Hello
Thank you for sharing your positive experience with the app that integrates Netsuite and Shopify. It's great to hear that you've been using it for a few years and that it has been a reliable solution for your business.
The fact that the support team is responsive and helpful when you encounter issues or require changes is definitely a valuable aspect of any software or service. Your recommendation will likely be helpful to others who are in need of a similar integration solution for their Netsuite and Shopify integration needs.
If you have any more insights or feedback about your experience with this app, feel free to share them, as it can be valuable for others considering similar solutions.
Excellent support. Shivam is always on the live chat waiting to help with anything. Very prompt and always follows up to make sure it worked and if I have any further needs.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Super helpful and very easy to use! If you ever need help they are quick to solve your problems! Highly recommend!
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UPDATE - We've been using Robust NetSuite Integrator for over 3 years and the customer service is OUTSTANDING. Robust Integrator works seamlessly and effortlessly. whenever we want to update or try something new, their customer service is available and helps to make it come to life. WeeBee makes it easy and it happens quickly!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Fantastic application to link Netsuite and Shopify, works very well and offers many solutions. Very reliable.
The Webee Team are more than helpful, their customer service always do their best to help out with any issues in a timely manner.
Tarishi and other Customer service members always go the extra mile in helping, they always make sure everything is resolved and offer further solutions.
Hello
You're very welcome! We understand the value of your time, and we're delighted to know that our app has been able to make a positive impact on your productivity.
Should you have any questions or need any further assistance, don't hesitate to get in touch with us at help@webbeeglobal.com.
Your satisfaction is our priority, and we'll keep striving to provide you with the best experience possible.