Recensioner (79)
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Fantastic App and customer service is exceptional. Shivam and team are always available to help, are very knowledgeable and very responsive.
Shivam was very helpful to us when it came to support with NetSuite
The support team contacted me promptly and we were able to resolve the issue with a minimum of fuss.
Very Happy.
Its a good app and does a great job. My roles last 15+years have covered a number of complex Netsuite implementations... this app works, good people to work with, they care to help you out and make sure the solution works.
Just finished evaluating this app after using it for a month, and it works like a charm. The integration with NetSuite is smooth and reliable. Most importantly, the support team is excellent—very responsive and helpful throughout the setup. Highly recommended for anyone looking for a robust NetSuite integration.
This integrator is robust and meets our business needs. We have been using this app for 2 years without any issues! Great app! We will continue to use it for other stores.
Hello
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that our integrator has been meeting your business needs and that it’s been a reliable tool for your operations over the past two years.
We truly value your trust in our app and are excited to continue supporting you as you expand to other stores. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out.
Shubham and all of the support team have been absolutely incredible! We've been looking for a reliable client to help us offer syncing services from NetSuite to Shopify, and this is by far the best tool and support team you can ask for. If I could leave more than 5 stars, I would!
The app works as described and with some customization it is now doing exactly what we need it to do. Great tool to go in between Shopify-NetSuite.
Shivam has really gone above and beyond to get our customization work.
Hello
Thank you for your feedback!
We're thrilled to hear that the app is working as described and, with some customization, is now meeting your needs perfectly. It's great to know that it serves as an effective tool for integrating Shopify and NetSuite.
We are glad to hear that Shivam has gone above and beyond to ensure your customization work was completed to your satisfaction.
We use the Robust NetSuite Integrator on both of our sites to sync orders with NetSuite. This has been a game changer for us. Plus, the support is great! I highly recommend the app to save time and money if you are on NetSuite.
Dear
Thank you so much for sharing your experience with the Robust NetSuite Integrator! We’re delighted to hear that the integrator has been a game-changer for your business and that it’s helping you save time and money.
Your recommendation means a lot to us, and we’re especially pleased that you’ve had a positive experience with our support team. We're committed to ensuring that our tools and services continue to meet your needs.
Thank you again for your kind words and for trusting us with your business operations!
We've been using the Robust NetSuite Integrator app for a few months now and I'm really pleased with it.
There's a lot of configuration to ensure that it behaves exactly how you'd like it to. We've managed to work this into our normal NetSuite workflow for inventory, pricing, fulfilment and invoicing. Our ops team treat a Shopify order exactly as they would any other order and having the inventory and pricing synced from NetSuite means there's a single source of truth.
We had a few teething issues at first but a huge thanks to the support team. They are absolutely great. The chat is very responsive, during office hours we typically get a response within a few minutes. Outside of those hours we always get a response via email the next day. Requests via chat are followed up via email ensuring resolution of tickets.
We migrated from a bespoke ecom store and for context we were up and running from a fresh Shopify store to processing orders in production within 2 weeks.
I was a little concerned about the price at first (we're currently on the Max plan), however the ease of use and support more than justifies the cost. We're actually planning on upgrading the the Enterprise plan shortly.
Thanks again to the team!
Hello
That's fantastic to hear!
It sounds like the Robust NetSuite Integrator app has significantly streamlined your operations and integrated seamlessly into your existing workflows. The support team indeed seems exceptional, ensuring smooth transitions and addressing issues promptly. Your experience of migrating and getting up and running within two weeks is impressive and speaks volumes about the app's efficiency and user-friendliness. Upgrading to the Enterprise plan sounds like a great next step, especially given the positive impact the app has had on your operations.
Thank you for sharing your feedback, and we look forward to continuing to support your success!