Next‑Cart Store Migration , 11 avaliações

Classificação geral
4,3
Número por nível de avaliação
  • 82% das avaliações são de 5 estrelas
    9
  • 0% das avaliações são de 4 estrelas
  • 9% das avaliações são de 3 estrelas
    1
  • 0% das avaliações são de 2 estrelas
  • 9% das avaliações são de 1 estrelas
    1
24 de julho de 2021

Customer support was slow and useless. They did not update collections even for a week. They don't understand their clients and don't know what to do

bowtiehouse.com.ua
Ucrânia
22 dias usando o app
Next-Cart deixou uma resposta 24 de julho de 2021

Hi Lunko,

We are sorry for the inconvenience! Regarding your additional request, Shopify does not allow to change the collection type from Manual (Custom Collection) to Automated (Smart Collection) after the collection is created, hence, we cannot update the collections.

In this case, we only have 1 solution and we have customized the migration app to migrate the custom collections in your source store to Smart Collections in your Shopify store. You can perform the migration again to get the issue solved.

If you need further assistance, please submit a ticket from our Support Center: https://next-cart.com/support-center/. We will support you until everything is complete.

Thank you! Have a wonderful weekend!

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