Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de enero de 2024

The customer service is very knowledgeable and helping in nature. Neo, from Nextsale, solved my problem, didnt give up, kept looking for options until it was solved. Thanks Neo!

Manly Indulgence Candles
Estados Unidos
Más de 1 año usando la aplicación
Nextsale respondió 11 de enero de 2024

Dear merchant,

Your glowing review warms our hearts! 🤩 We are truly delighted that you find satisfaction in the Nextsale app and our support. 🙏 It's our pleasure to assist you anytime with your questions or concerns.

With love,
Nextsale Support Team

Fecha de modificación: 26 de enero de 2024

I’ve had trouble with this app and tried to set it up for a while with no success. But when I put my hands down the support was very helpful. Neo went above and beyond to support and make us happy. He helped me to set up 3 campaigns and double-checked with me interactively. So we finally set everything up and the app works perfectly. Hope it will be fine for a long time with no trouble, but I’m sure if anything happens Neo will be somewhere around to support and help. Highly Recommended App.

Hanz Driven
Canadá
29 días usando la aplicación
Nextsale respondió 12 de enero de 2024

Dear merchant,

I'm sorry to hear about your bad experience so far.

Let me provide a brief on what has been the case.
As we communicated earlier, the issue is an invalid token that is related to your store. We've asked the Shopify Partners' team to help us uninstall the Nextsale app manually, but they mentioned that this kind of request should come from a merchant directly.

So, we've provided you with a ticket number that you can address to the Merchants' Support team further, with a request to manually delete the Nextsale app from your store.

After that, we'll install the app and maintain it accordingly as of now we can't do anything due to an invalid token issue.

Please note that all your payments were refunded fully before it.

We're more than happy to help you as soon as the Shopify Merchant's Support team removes our app manually.

Please reach out to our support via live chat on the app console. We're looking forward to hearing from you soon.

Best,
Nextsale app support team

2 de diciembre de 2023

I wanted to take a moment to share my exceptional experience with the Next Sale app on Shopify. The app's functionality has truly surpassed my expectations, contributing significantly to the success of our online store. Its user-friendly interface and robust features make it a standout choice for any e-commerce business.

Furthermore, I would like to express my sincere appreciation for Neo's outstanding support. Neo has been incredibly responsive and helpful, addressing all of our inquiries promptly and effectively. Their dedication to ensuring a seamless experience for users is commendable.

Overall, I highly recommend the Next Sale app for its remarkable performance and commend Neo for providing top-notch support.

kartcamel.com.au
Australia
Casi 2 años usando la aplicación
Nextsale respondió 3 de diciembre de 2023

Dear merchant,

Thanks for your glowing review🤩! Happy to see you’re satisfied with the Nextsale app and our support🚀! I'm here anytime for your questions or assistance.

With love,
Nextsale Support Team

29 de septiembre de 2023

An easy to use app.
Special thanks to Neo who solved the issues promotly with clear instructions. Very nice and helpful. Truly appreciated.

SPA Supreme
RAE de Hong Kong (China)
Más de 1 año usando la aplicación
Nextsale respondió 30 de septiembre de 2023

Dear merchant,

Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you are satisfied with the Nextsale app and our support.

With love,
The Nextsale Team

15 de noviembre de 2023

Great customer service.

Hit Longer Drives
Estados Unidos
4 meses usando la aplicación
Nextsale respondió 16 de noviembre de 2023

Dear merchant,

Thank you so much for spending time and reviewing our app!🤩

With love.🥰
Nextsale Support Team.

19 de agosto de 2023

Well, I'm very satisfied with the app's advice and I haven't even tried everything, there are still many doors open.

kaufplanet
Alemania
11 días usando la aplicación
Nextsale respondió 20 de agosto de 2023

Dear Merchant,

Thank You for taking the time and leaving such positive feedback 🤩! We’ll keep delivering value and support through your experience 🚀.
We appreciate for your loyalty and interest to our services.

With love,
Nextsale team

11 de julio de 2023

Great app great lots of different features. I had some questions and got free support from the team.The customer service team have been excellent in sorting out issues. Would highly recommend.

BrookGaming
Taiwán
Alrededor de 4 horas usando la aplicación
Nextsale respondió 18 de julio de 2023

Thank you for the 5-star review! Glad that you have been able to explore many of the App features and that our customer service team was able to help you sort out any issues you experienced. Thank you for the recommendation!!

25 de septiembre de 2023

Gute App, toller Support. Es gibt nichts zu bemängeln.

newtonrunning.eu
Alemania
5 meses usando la aplicación
Nextsale respondió 26 de septiembre de 2023

Dear merchant,

Thanks so much for your feedback. We are happy to see that you are satisfied with the Nextsale app and our support!

With love,
Nextsale team

6 de febrero de 2023

Great app great lots of different features. The customer service team have been excellent in sorting out issues, so much so I have just upgraded again!

Pom Pom London
Reino Unido
Alrededor de 2 años usando la aplicación
Nextsale respondió 6 de febrero de 2023

Dear merchant,

Thank You for taking the time and leaving such positive feedback 🤩! We’ll keep delivering value and support through your experience 🚀.

We appreciate for your loyalty and interest to our services.

With love,
Nextsale team

7 de abril de 2023

Very Cool Brand
Estados Unidos
Más de 1 año usando la aplicación
Nextsale respondió 17 de abril de 2023

Thank you for the review! If there's anything we can help with, please let us know.