Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, robust features, and effectiveness in increasing sales. It offers social proof notifications, cart timers, and customizable campaigns, and is praised for its professional design and ability to replace multiple apps, thus improving site speed. The customer support team is highly commended for their responsiveness and personalized assistance, including video calls. Merchants also value the free plan and the good value of the paid plans. The live support and the feature to show bulk activity are also highly appreciated.

Edited August 3, 2019

Great app when it works - tried to upgrade from standard to enterprise because we hit our impression limit - wouldn’t allow us to upgrade to the new billing cycle? Support gave us another 10k impressions which we used within days. We are a high traffic store - randomly check and its not working again? - So frustrating and we can’t upgrade. Apparently its a known issue - would be good if advised before switching. (Support acted fast - hopefully not a ongoing issue)

Bedroom Factory
Australia
About 1 month using the app
Nextsale replied September 6, 2019

We informed Shopify about this bug, they're working on this problem. Will be fixed soon..

June 17, 2020

Thank you Orhan, i love this app and your awesome support! Creating Pop-Ups are so easy and helpful. 5 Stars well deserved!

NOSETALGIA
Germany
About 1 month using the app
Nextsale replied June 20, 2020

Dear merchant. Thank you for checking our services. We took all your comments and working on implementing it in fee weeks. We'd be happy to see you with us soon. Stay safe.

Edited June 1, 2020

Best customer support, very friendly and efficient.
Offered a coupon code for one of their new plan. 100% recommend!

orum.clothing
Switzerland
About 1 month using the app
Nextsale replied June 8, 2020

Dear merchant, we really happy to bring value to your business. It was our pleasure to guide you inside of the app to show how much functionality do we have there, and we always happy to support new businesses with affordable offers. Stay with us and grow your business. Cheers!

July 14, 2020

Great app!! Increases conversions significantly with great customer support. Would highly recommend.

Pickery
Germany
About 1 month using the app
Nextsale replied July 16, 2020

Dear merchant, thanks for taking time and reviewing our app.

Happy to hear that you are happy with our app. Feel free to reach out if you need anything else. We're always here to support you! Stay tuned:)

Nextsale support

July 26, 2019

Great app, easy to set up. Had some problems in the beginning, but their great support solved the issue within not even 24h. :)

Reboots Shop
Germany
About 1 month using the app
Nextsale replied September 5, 2019

Thank, with our new Customer Support team we can do that in minute

January 28, 2021

I had problems setting my campaign for the first time. Customer service made it so easy for me. They're great just like their app.

Therapiu
United Arab Emirates
About 1 month using the app
July 12, 2020

Amazing customer support! They reached out directly to me to review campaign offerings, helped with customization and set up, and even scheduled a follow-up call. And it looks great on my website. Highly recommend.

Ananday
United States
About 1 month using the app
Nextsale replied July 16, 2020

Dear merchant,

Thank you for taking the time and reviewing our app.

It was our pleasure to guide you inside of the app to show how much functionality we have there. I wish you all the best, stay safe, and stay tuned.

Nextsale support

Edited June 2, 2020

Good service, I got live support and was really helpful with my questions. Will definitely give them 5 stars.

KitchenWinn.
Canada
About 1 month using the app
Nextsale replied June 8, 2020

Thanks for the awesome review, dear merchant! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Edited December 28, 2020

The best !!!!! Honestly, This is the one stop shop for sale / other popups. Customer service is beyond helpful - all Issues I had were fixed. Thanks again!

MISTI
United Kingdom
About 1 month using the app
June 24, 2020

This app is very useful and easy to configure! Got my campaigns set up in just about 5 minutes. No stress. No coding experience needed. And most of all the support team is very nice and helpful!

Glorious Markt
Germany
About 1 month using the app
Nextsale replied June 27, 2020

Dear merchant,

Thanks for taking the time and reviewing our app. Your review really matters for us. We are so happy to help you grow. We will do our best to deliver value and help in your business. Stay with us.

Sending you good vibes.
Nextsale team