25% of conversations get to an agreed deal, usually with a better margin.
Real Customer Engagement
2 minutes of conversation on average, and it also makes you smile.
Qualitative data like never before: hello pricing insights and better discounting!
Om Nibble: Negotiate & Convert
Winner of Two Retail Systems Awards 2021 including Personalised Retail Solution of the Year
Nibble sparks great customer engagement using a fun chatbot negotiation to get a personalised deal. It empowers customers to confidently shop on their terms with no need to browse for discounts and keeps you in control of your promotions. The quickest way to really “see” Nibble is to watch our explainer video above.
You might see this as lighthearted, but Nibble has a serious side too: the conversion rate is over 30% (chats which add to cart), and it makes customers smile! Use Nibble to improve customer lifetime value, tackle abandoned carts and create perfect bundles. Download the app and give your customer a unique experience and a reason to come back to you.
How Nibble Works
After you install the Shopify App enter your credentials you are ready to go:
Step 1 – Login to our admin Panel and set rules for when and on which products it should appear. These can be razor targeted, e.g. based on exit intents or user behaviour. You can also activate them with magic links for email campaigns.
Step 2- The Nibble chatbot appears based on these rules allowing the user to start an engaging and fun conversation about price.
Step 3 – Once a price is agreed, the user checks out as normal – and smiles! Simple as that!
- Unlimited promotion rules by individual product, category or customer cohort
- Behavioural tools - activate Nibble on exit intent, number of page visits or dwell time
- Magic links - activate Nibble via email or push notifications - ideal for abandoned carts or customer win-back emails
- Add on items - create perfect bundling to increase AOV
- Customise the style of Nibble to integrate seamlessly with your UI
- Get signups to your mailing list
- Connect post-purchase
- Product recommendations
- Comprehensive dashboard and analytics
- Integrates with common marketing tools like Klaviyo and Mailchimp
- Loads more to come....
Nibble for Enterprise
Are you an Enterprise customer? Nibble's got you covered. In addition to the above, we've got an API that can be customised down to the last detail for seamless integration.
Try Nibble for real on Lucky Voice or Orient Knives.
Nibble is available for a free trial period - contact us for API and login credentials. We’d be delighted to help you through the install if you’d like.
Se appen i aktion
Udforsk, hvordan appen virker i en eksempelbutik.Se eksempelbutik
Eksterne debiteringer kan være gældende. Disse debiteringer faktureres af en ekstern udbyder og vises ikke på din Shopify-faktura.
Den samlede bedømmelse afspejler appens aktuelle status. Den tager højde for alle appanmeldelser, men prioriterer de nyeste.
Nibble is a really engaging way for us to offer our customers a discount promotion. The team were fantastic and helped us to make sure that the app was configured to our needs, and the Ux is very simple and intuitive to use, both from the installation and customer points of view. Highly recommend for an engaging and effective take on a discount campaign!
Thanks for the lovely feedback, glad it worked well for you. We look forward to the next campaign.
Great way to engage and convert customers! The support we've received has been fantastic, and has really allowed us to inject our own personality into the chats & negiotiations - almost feels like we've added another member to our sales team!
Thank you for the great review. We are super happy to be working together and delivering results.
Jamie and his team have provided us excellent customer service. Great app! We look forward to working with them long-term.
Thank you and glad Nibble is working well for you!