Nibble – AI Negotiation
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Nibble permite que você negocie com clientes em larga escala para encontrar o preço perfeito para cada negócio.
O chatbot de IA do Nibble descobre a oferta que seu cliente precisa – e equilibra isso com os descontos e ofertas que você está disposto a dar. Clientes existentes usaram o Nibble com sucesso em B2B, itens de alto valor (como móveis), revenda e indústrias reguladas por MAP para oferecer preços únicos a clientes exigentes em larga escala. É altamente personalizável e direcionável. Nossas conversas envolventes de IA usam o tom de voz da sua marca e a ciência da negociação para encontrar o resultado perfeito todas as vezes.
- Adicione os valores e mensagens da sua marca para personalizar a experiência
- Use tempo de permanência e pop-ups de intenção de saída para transformar passagens em compras
- Use gatilhos de revisitação de página para capturar clientes de alta intenção, mas não comprometidos
- Use gatilhos de email para oferecer negociação apenas para certos grupos, por exemplo, VIPs
- Aumente o valor médio do pedido oferecendo preços personalizados em troca de cestas maiores
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- Destaques
- Compatível com os temas mais recentes
Gestão de preços
Tipos de descontos
Gerenciamento de descontos
Preços
Starter
Grátis
- 100 nibble/pm OU R$ 1.000 em vendas/pm
- Regras para toda a loja, categoria e produto
- Checkout de item único apenas
- Ofertas contrárias por email aos clientes
Professional
$499 /mês
2% sobre vendas acima de R$ 24.950
- Plano Starter +
- Gatilhos de tempo de permanência, intenção de saída, revisitação de página
- Checkout de Cesta Mista
- Links Mágicos
- Declarações de Valores da Marca
- Brinde com Compra
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Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (30)
We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary.
Heard about Nibble and was delighted to have them speak at our ticketing conference a few years ago, we used them this year to help negotiate, rather than discount our last few tickets, and the users have loved it, with a couple wanting to use on their own events. It's easy to use and support is always there, but rarely used, as the platform is so solid.
We have had a brilliant response since adding Nibble to our customers experience. It's a WIN-WIN platform - it effectively engages customers whilst maintaining Transformulas branding. The team at Nibble are always on hand to answer questions and give us suggestions, they have ensured a seamless experience. Super easy for both us, as the brand, and customers to use.
I think it's a great idea and after testing it I have to say that I'm thrilled with how easy it works. It's fun to negotiate the prices. The backend is very self-explanatory.
What I don't like. We would have liked to try it out once, start a campaign to see how it is received.
Our customers are from Germany, so we wanted a German translation, but of course we also wanted to adapt the style of the button.
The surprise: it's not possible. In fact, it is only possible if you sign a one-year contract, i.e. a minimum of 6000 USD + 2%. That is an absurdity. With this sentence the conversation with the support was over. Further inquiries remained unanswered.
Even the "Whitelabel" solution is only available in the Enterprise plan. So even with 499 USD + 2% sales fee you have to leave the advertising for it.
Conclusion: Cool tool, bad pricing policy, inflexible support. But as always, someone will come along who does exactly the same thing only better :-)
Thank you for your balanced review and for including postive feedback as well as your concerns.
Apologies if it wasn't clear in our support conversation over the weekend, our pricing is a 2% commission on completed sales and the $499 is a minimum monthly spend, not $499 a month+2%.
As we are a small team we cannot do substantial customisation work, including new languages, without a 12 month commitment. This is why its only available on the enterprise plan and this is why we don't advertise this on the Shopify listing.
We are adding languages and features all the time and hope to be able to offer German with a much shorter commitment by the end of this year. We will let you know when this is possible in case you would like to reconsider.
Nibble is a really engaging way for us to offer our customers a discount promotion. The team were fantastic and helped us to make sure that the app was configured to our needs, and the Ux is very simple and intuitive to use, both from the installation and customer points of view. Highly recommend for an engaging and effective take on a discount campaign!
Thanks for the lovely feedback, glad it worked well for you. We look forward to the next campaign.
Team Nibble!
Atendimento
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Lançado
21 de dezembro de 2020
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