25% of conversations reach a deal, often with a better margin.
Real Customer Engagement
1-2 minutes undivided attention, and it makes users smile.
Avoid blanket discounting and voucher codes: hello personal deals and pricing insights!
关于 Nibble: Negotiate & Convert
Winner of Two Retail Systems Awards 2021 including Personalised Retail Solution of the Year
Nibble sparks great customer engagement using a fun chatbot negotiation to get a personalised deal. It empowers customers to confidently shop on their terms with no need to browse for discounts and keeps you in control of your promotions. The quickest way to really “see” Nibble is to watch our explainer video above.
You might see this as lighthearted, but Nibble has a serious side too: the conversion rate is over 30% (chats which add to cart), and it makes customers smile! Use Nibble to improve customer lifetime value, tackle abandoned carts and create perfect bundles. Download the app and give your customer a unique experience and a reason to come back to you.
How Nibble Works
After you install the Shopify App enter your credentials you are ready to go:
Step 1 – Login to our admin Panel and set rules for when and on which products it should appear. These can be razor targeted, e.g. based on exit intents or user behaviour. You can also activate them with magic links for email campaigns.
Step 2- The Nibble chatbot appears based on these rules allowing the user to start an engaging and fun conversation about price.
Step 3 – Once a price is agreed, the user checks out as normal – and smiles! Simple as that!
- Unlimited promotion rules by individual product, category or customer cohort
- Behavioural tools - activate Nibble on exit intent, number of page visits or dwell time
- Magic links - activate Nibble via email or push notifications - ideal for abandoned carts or customer win-back emails
- Add on items - create perfect bundling to increase AOV
- Customise the style of Nibble to integrate seamlessly with your UI
- Get signups to your mailing list
- Connect post-purchase
- Product recommendations
- Comprehensive dashboard and analytics
- Integrates with common marketing tools like Klaviyo and Mailchimp
- Loads more to come....
Nibble for Enterprise
Are you an Enterprise customer? Nibble's got you covered. In addition to the above, we've got an API that can be customised down to the last detail for seamless integration.
Try Nibble for real on Lucky Voice or Orient Knives.
Nibble is available for a free trial period - contact us for API and login credentials. We’d be delighted to help you through the install if you’d like.
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Cyprinus Carp Fishing Technology
Amazing potential and well-executed. Can't wait to see how this grows. The support is exceptional. Highly recommended www.cyprinus.co.uk
Thank you for the great feedback; we are always happy to help!
My Gift Stop
App is easy to use and support is superb. It is a great time saver vs make offer apps that require manual response. I encourage everyone to try it and see if it is a good fit for their website.
Thank you for the great feedback, and glad you think it's better than other make offer solutions.
A really fun little app and a great way to increase conversion and user engagement. The team are lovely at Nibble and super helpful, installation was seamless and we didn't have any problems once it was up and running. You're also able to personalise the chatbot so can add your brand's TOV into the mix. Highly recommend!
Thank you for the lovely feedback; we are glad you are happy with the results and support.