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I've been working with Nihao Jewelry for a while, and I can confidently say they’ve exceeded my expectations. From product sourcing to shipping, the entire process is seamless and stress-free. The platform is packed with trendy, competitively priced products, and the intuitive interface makes navigating categories simple and efficient.
The customer service team is truly outstanding. They are always responsive, professional, and patient, helping me with everything from product inquiries to technical questions. Their expertise made a huge difference in my experience.
There are a few areas for improvement—like adding more product photos and refining the search function for quicker access to niche items. However, overall, Nihao Jewelry offers a reliable, user-friendly platform with seamless Shopify integration, saving me time to focus on growing my business. Highly recommended for anyone in dropshipping!
In the beginning, I couldn't get the app to connect properly so I could process my first dropshipping order. I received prompt service and was assigned a person to help me (Elva Shao). The issue was fixed and I received my first sample order. The earrings I ordered were bent because there wasn't enough padding around them, but I was able to bend them back without damaging them. I did request that in the future all earrings be wrapped in bubble wrap and mailed inside a bubble envelope. I have been ordering some of our jewelry from them in the past and have always been satisfied. The quality of their jewelry is amazing and they have great prices. We are very excited to start dropshipping with them as soon as possible. Nihao Jewelry, thank you so much for your amazing and prompt service!
Thank you so much for your comments. We are so glad that you are satisfied with us, for the issues you mentioned we will improve in your next order , Have a nice day !!
Fue muy fácil sincronizar la app con mi sitio Shopify, ya tuve mis primeras ventas pero aún me surgen dudas que voy aclarando en el proceso. La app es realmente buena y predecible. Como sugerencia me gustaria que se pudieran sincronizar videos y que se pudieran poner en automático el logotipo de mi tienda en las fotos de los artículos.
Hola, cliente, gracias por su comentario, estamos estudiando su solicitud y le informaremos en el futuro.
Excellent customer service. Great communication!!
Thank you for the positive review