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spent $700 USD to send 500 custom box for dropshipping WITH OLD PROGRAM with them on alibaba and it was sucessfully delivered to their warehouse I had about 30 orders that shipped in those boxes with Lisa who was my advisor .... now when i request to have the remaining 470 boxes sent to me and i pay for shipping they tell me they DONT find my BOXES!!!!!!!!!! and that they cant help me HOW CAN I PAY SO MUCH MONEY TO DROPSHIP WITH THEM FOR THEM TO SCAM ME OUT OF CUSTOM BOXES
Hello Customer，
As the old program has been closed and we develop the new one, do you have any issues with the new App, Do you need my help, pls find our on-line customer service,we are right here to solve all your problems.
I contacted the app developer seeking clarification on shipping times, shipping costs, as well as the process for returns and refunds. Regrettably, I did not receive any response to my inquiry. Consequently, I am leaving a one-star review as it appears unlikely that I would receive a prompt response from the company if I encountered issues while using this drop shipping app.
It's worth mentioning that I also reached out via live chat on their website. However, the person I spoke with did not know what drop shipping or Shopify was, and was unable to answer my questions.
Dear Customer,
We are so sorry for the inconvenience caused. For the shipping cost it is showed when after you select the goods and published, and the return and refund policy has mentioned on the website too. For all your concers ,we have replied online and try to email to you, hope you can understand. We have 24-hours after-sales service and right here to slove all your questiones.