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5-Star Review for Tina – Our Wonderful Nihao Agent
I genuinely want to express my heartfelt appreciation for Tina’s outstanding support throughout my journey with Nihao. From the very beginning, Tina has been incredibly patient, responsive, and proactive in helping me with product selections, syncing, and all the fine details involved in launching my store.
Her communication is always clear and thoughtful, and she goes above and beyond to ensure everything runs smoothly. Working with her feels less like a supplier relationship and more like having a reliable partner who truly cares about your success.
Tina, thank you for your kindness, professionalism, and the personal touch you bring to every conversation. I’m truly grateful to have you as my agent, and I look forward to a long and successful partnership together!
Warm regards,
Founder – Oralyn Jewels
Outstanding Service from Tina! I had a wonderful experience thanks to Tina’s exceptional customer service. She was not only knowledgeable and efficient but also incredibly kind and patient throughout our interaction. Tina went above and beyond to make sure my questions were answered and that I felt supported every step of the way. It's rare to come across someone so dedicated and genuinely caring. Thank you, Tina, for turning what could’ve been a stressful situation into such a positive experience!
Tina from Nihao Customer Service was incredibly helpful in connecting my store. As a beginner, she guided me step by step, making the whole process very simple and stress-free. I really appreciate having a dedicated contact person I can reach out to in the future. Excellent service!
A integração com a Shopify é fluida e confiável. Os agentes oferecem um suporte extremamente profissional, sempre dispostos a resolver qualquer questão com agilidade. Os produtos entregues seguem exatamente o padrão acordado. Recomendo!
Best company to trade with and Rachel She is one of best Account Manager
Estou extremamente satisfeito com este app! A interface é intuitiva e fácil de usar, tornando o processo de pedido rápido e eficiente. A variedade de produtos é enorme, sempre encontro tudo o que preciso com ótimos preços.
Além disso, a entrega é ágil e confiável, sempre dentro do prazo prometido. O suporte ao cliente também é excelente – tive uma dúvida sobre um pedido e fui atendido de forma rápida e educada.
Sem dúvida, esse app se tornou minha principal escolha para compras! Recomendo a todos que buscam qualidade, praticidade e um ótimo atendimento.
In the beginning, I couldn't get the app to connect properly so I could process my first dropshipping order. I received prompt service and was assigned a person to help me (Elva Shao). The issue was fixed and I received my first sample order. The earrings I ordered were bent because there wasn't enough padding around them, but I was able to bend them back without damaging them. I did request that in the future all earrings be wrapped in bubble wrap and mailed inside a bubble envelope. I have been ordering some of our jewelry from them in the past and have always been satisfied. The quality of their jewelry is amazing and they have great prices. We are very excited to start dropshipping with them as soon as possible. Nihao Jewelry, thank you so much for your amazing and prompt service!
Thank you so much for your comments. We are so glad that you are satisfied with us, for the issues you mentioned we will improve in your next order , Have a nice day !!
Excellent customer service. Great communication!!
I contacted the app developer seeking clarification on shipping times, shipping costs, as well as the process for returns and refunds. Regrettably, I did not receive any response to my inquiry. Consequently, I am leaving a one-star review as it appears unlikely that I would receive a prompt response from the company if I encountered issues while using this drop shipping app.
It's worth mentioning that I also reached out via live chat on their website. However, the person I spoke with did not know what drop shipping or Shopify was, and was unable to answer my questions.
Hello, my friend. Late reply.
Please understand the inconvenience caused to you as our customer service agent is a new employee
drop shipping means: you are responsible for the sale. I am responsible for purchasing for you and shipping the package to each of your customers. And I can offer the same products with the same quality. The cheapest price.
I would like you to contact our customer service or contact me via WhatsApp.
I will tell you more about our application. Waiting for your contact
Please contact me via WhatsApp: +86 153 0655 3751
Estou tendo uma ótima experiência com a Nihao Dropshipping. Agentes muito solicitos e resolutos em todas as situações até agora.
la qualité des bijoux et la mes en revanche le délais de livraison beaucoup trop long vous pouvais améliorai ça pour la satisfaction de tous.
Hello, my friend. Late reply.
We have renewed our cooperative logistics company.
Our transportation speed has been improved, we hope that you will contact us to start a new business relationship, we can guarantee that the same product, the same quality, the price is the cheapest!
Please contact me on WhatsApp:+86 153 0655 3751
I've been working with Nihao Jewelry for a while, and I can confidently say they’ve exceeded my expectations. From product sourcing to shipping, the entire process is seamless and stress-free. The platform is packed with trendy, competitively priced products, and the intuitive interface makes navigating categories simple and efficient.
The customer service team is truly outstanding. They are always responsive, professional, and patient, helping me with everything from product inquiries to technical questions. Their expertise made a huge difference in my experience.
There are a few areas for improvement—like adding more product photos and refining the search function for quicker access to niche items. However, overall, Nihao Jewelry offers a reliable, user-friendly platform with seamless Shopify integration, saving me time to focus on growing my business. Highly recommended for anyone in dropshipping!
spent $700 USD to send 500 custom box for dropshipping WITH OLD PROGRAM with them on alibaba and it was sucessfully delivered to their warehouse I had about 30 orders that shipped in those boxes with Lisa who was my advisor .... now when i request to have the remaining 470 boxes sent to me and i pay for shipping they tell me they DONT find my BOXES!!!!!!!!!! and that they cant help me HOW CAN I PAY SO MUCH MONEY TO DROPSHIP WITH THEM FOR THEM TO SCAM ME OUT OF CUSTOM BOXES
Hi. I would like to establish a new contact with you.
Can you contact me?
We'll look into this as much as we can.
We'll try to make up for your loss.
I look forward to hearing from you.
WhatsApp: +86 153 0655 3751
Fue muy fácil sincronizar la app con mi sitio Shopify, ya tuve mis primeras ventas pero aún me surgen dudas que voy aclarando en el proceso. La app es realmente buena y predecible. Como sugerencia me gustaria que se pudieran sincronizar videos y que se pudieran poner en automático el logotipo de mi tienda en las fotos de los artículos.
Hola, cliente, gracias por su comentario, estamos estudiando su solicitud y le informaremos en el futuro.
Thank you for the positive review