Nihao Dropshipping

This app has the worst customer service. They mark orders as shipped without providing a tracking number, and you have to chase them for days to get any info. Live chat is useless; they tell you to wait for your account manager, who is never available. I contacted them for three days straight and got no real help.

Update it has now been more than 10 days since I placed the order no tracking info. When I finally got a response from the account agent, they told me the order had been shipped the day before. I asked for the tracking number, and they said it wasn’t available yet because the order was actually shipped today. I asked for clarification, was it shipped today or yesterday? As usual, the agent disappeared without answering. Mind you, this order was marked as "shipped" 6 days ago.

I don’t recommend this app. Customer service is minimal and unhelpful, and there are frequent quality issues with the products when they finally arrive often after long shipping delays.

A integração com a Shopify é fluida e confiável. Os agentes oferecem um suporte extremamente profissional, sempre dispostos a resolver qualquer questão com agilidade. Os produtos entregues seguem exatamente o padrão acordado. Recomendo!

I've been working with Nihao Jewelry for a while, and I can confidently say they’ve exceeded my expectations. From product sourcing to shipping, the entire process is seamless and stress-free. The platform is packed with trendy, competitively priced products, and the intuitive interface makes navigating categories simple and efficient.

The customer service team is truly outstanding. They are always responsive, professional, and patient, helping me with everything from product inquiries to technical questions. Their expertise made a huge difference in my experience.

There are a few areas for improvement—like adding more product photos and refining the search function for quicker access to niche items. However, overall, Nihao Jewelry offers a reliable, user-friendly platform with seamless Shopify integration, saving me time to focus on growing my business. Highly recommended for anyone in dropshipping!

Estou tendo uma ótima experiência com a Nihao Dropshipping. Agentes muito solicitos e resolutos em todas as situações até agora.