NimbusPost

We shifted from another aggregator to NimbusPost after prolonged issues. Rekha took charge of the transition, and I must applaud the structured implementation and account mapping. Their ability to provide custom API solutions and high-level escalation support is impressive. We see NimbusPost not just as a vendor, but as a long-term logistics partner.

Reliable Partner with Amazing Support!
We’ve been working with NimbusPost for over a year now, and the experience has been flawless. The platform is easy to navigate, shipping rates are competitive, and the integration with multiple couriers saves us a lot of time. A special thanks to Kshitij Oberoi, who has been extremely helpful and responsive whenever we needed assistance. Highly recommended for any eCommerce seller.

Nimbus post panel found very user friendly and a step head of the market standards. Which is not limited to tracking and tracing, wallets, number of PIN codes covering in India. Also realtime shipment status.

Despite of all above there is a major draw back regarding weight lift charges claim without any supporting evidence from Nimbus Post.
When over lift charges claim by Nimbus post they have to produce the evidence of over weight asper industry standard. However, Nimbus post demands photo evidence showing weight on shipper's scale and measurement. Identify with label. If there is a discrepancy from shipper's scale proof of evidence for over weight needs to produce by Nimbus post.

NimbusPost has been a game-changer for my e-commerce business! It offers the best market rates, ensuring cost-effective shipping without compromising quality. The platform has minimal discrepancies, and its efficient, user-friendly dashboard makes managing orders seamless. A special thanks to Gurmehar, whose exceptional support has been invaluable—always quick to resolve issues and provide guidance. NimbusPost is reliable, affordable, and backed by a team that truly cares, making it my go-to shipping solution!

I’ve been able to manage my logistics needs most cost-effectively with Nimbus post. Their features are quite useful for e-commerce sellers as they help us choose the most economical courier partner. Ever since I’ve partnered with nimbus post, I’ve been able to reduce my shipping expense. Keep it up guys!

Seamless Shipping Integration – Game Changer for My Shopify Store!

NimbusPost has completely transformed the way I manage logistics on my Shopify store. The integration was super easy, and I was up and running in no time. Their courier network is vast, and I love being able to compare real-time shipping rates across partners.

What really stood out for me is their automated order syncing, one-click label generation, and real-time tracking updates — it saves me hours every week! My customers are also happier now because of faster deliveries and accurate tracking links.

Their support team is responsive and helpful whenever I have a query. If you're a serious Shopify seller looking to scale efficiently, NimbusPost is a must-have.

Highly recommend it!

SCAMMERS, this company is a total scammer, they just give you hopes no work is done. TEam is of no use they dont pcik call dont respond to anything. Just will trick you always. Gautam & sujit is the team i was working with spend laskh & lost lakhs with nimbus post. I can share details if anyone has any doubt. these are just scammers. Dont even reply properly they will call you only if you add any wrong review then they will do things in a day but they everyone will ghost you for all the things.

Had a great Experience working with Nimbuspost, Best Shipping Rates in the market a good support by our Account Manager Deepika Tiwari as well, Very happy and would suggest to use it as well.

Our thriving business has come to stand still because we choose this worst shipping aggregator.

SWITCH TO SHIPROCKET THEY'RE FAR BETTER !!!

Nimbuspost has Pathetic Service. Following has happened to me in just one month:

- Rs. 67,000 blocked on false premises of weight discrepancy !!!

- Charged 51Kgs for a 1Kg Parcel !!!

- Lost Parcels

- Did not deliver parcels to our prepaid customers

- Fake Weight Discrepancy

- No Support, Nobody Calls you

If you're a starting a new business and listened to a youtuber to use this service, even he doesnt use this service so avoid it at all cost.
USE SHIPROCKET INSTEAD.

Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR?

Let me share the most recent experiences I have had with them.

1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either.

A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust.

2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer.

3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service.

And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over.

If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business.

So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.