NimbusPost

don't go with this app, worst experience after 2 months i received weight discrepancies No use of raising the weight disputes. There employees don't even check and close in courier favor charged me 20 thousands loss

Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR?

Let me share the most recent experiences I have had with them.

1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either.

A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust.

2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer.

3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service.

And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over.

If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business.

So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.

Nimbuspost is one such company where you can blindly put in your trust and they'll never disappoint you. We're thoroughly satisfied.

Great consumer support. One of the best shipping aggregators in India. The rates are very competitive as well. The dashboard UI is very simple.

I have rated 5 stars because after doing descent orders we got better pricing quick support and
weight issues are getting resolved swiftly via account manager, the experience is better now.
one think i liked the most is their customer support on call is available 24*7, and quick ticket closure on system too.

Overall, my experience with Nimbuspost has been exceptional. From their user-friendly app to their wide range of shipping options, reliable tracking, responsive customer support, and efficient delivery services, they have consistently exceeded my expectations. I highly recommend the Nimbuspost app as a shipping partner for anyone seeking a reliable and seamless shipping experience.

very useful app, now can book shipment without any hassle.
status auto update, no manual work needed.

nimbus post ka support team ka support bahot achha he and rate bhi baki sabase achhe mil rahe he shiprocket and selloship dono se kafi kam bhi he and support bhi kafi achha he baki sabame apako account maneger change hote rehete he jisasabi kafi problem hue but nimbus post ye problem nahi he . rate ke sath apako support bhi mil jayega must try nimbus post. 0% problem and 100% best laga. starting se leke apako advance level tak sikhane ke liye apako har tarike se support mil jayega yaha . nimbus ki pannel bhi bahot easy and super fast he order bhi fast ship ho jate he abhi me per moth 6000+ shipment par hu par muje aisa koi bhi bad exprience nahi hua ke me kuch bhi galat likh saku thank you so much nimbuspost and verry verry thanks agin rajdeep sir my account meneger

very fast delivery and good service....the service manager is also very co-operative and resolves the matter hand to hand.

What a terrible service. They initially display low shipping rates but end up charging 2 times the quoted amount citing weight discrepancies. Small business owners should avoid using their services at all costs. For genuine reviews, check out their Google