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Had to change my review. Though, many shipping aggregators have lots of Issues - I believe Nimbus has given me the least amount of headaches when it comes to shipping. The customer experience team is also quick! Especially Anjali and Kajal.
Though, they really need to get their wallet transaction updating system worked. A lot of money just keeps vanishing after every refresh.
Hi, we sincerely regret your experience and apologize for the inconvenience caused. At NimbusPost, we strive to provide smooth and reliable service, and we’re sorry we fell short this time. Please write to us at hello@nimbuspost.com so, we can resolve your issue at the earliest.-AT
Nimbus post panel found very user friendly and a step head of the market standards. Which is not limited to tracking and tracing, wallets, number of PIN codes covering in India. Also realtime shipment status.
Despite of all above there is a major draw back regarding weight lift charges claim without any supporting evidence from Nimbus Post.
When over lift charges claim by Nimbus post they have to produce the evidence of over weight asper industry standard. However, Nimbus post demands photo evidence showing weight on shipper's scale and measurement. Identify with label. If there is a discrepancy from shipper's scale proof of evidence for over weight needs to produce by Nimbus post.
Hi, thank you for your thoughtful words. We are honored to have met your expectations and are truly grateful for the confidence you’ve placed in NimbusPost. Your trust means a great deal to us, as on the part of weight issue the concern is being addressed we'll make things right for you.
