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Initially they will help you but after shipping some orders or spending 2 months they will start harassing and stealing your COD amount. They will charge you for weight discrepancy even if it is 2 months old parcel.
They are not honest. They will trap you from where you will loose lots of money and you can't do anything because its COD and amount is in their hand.
1. Shadofax and express bees both are doing scam they will delay the parcel so that customer deny to take if customer still wants the parcel their executive inform them shipping company will not give you refund. Don't chase us for refund after that customer will deny to take and they will double charge you for rto and then raise the weight discrepancy also.
2. Now days nimbus has started a new scam once you will place the order and ship from theirs portal. Your order details will be shared with your competitor they will call your customer and offer new price or whatever they do. When your parcel will deliver to customer. Customer will deny to take saying anything even if she ordered 2 days back because of same city its delivered within 48hrs.
3. You can't close the account because of your amount in wallet, their more than after remittance policy and RTO parcel which haven't received at your hub yet.s
4. For fake attempt they would not do anything even if you shared the recording and all other required proof they will charge you for rto + give weight discripancy.
** We have recording for every case mentioned here you can ask for the recording and analyze customer voice and behavior while confirmation of order and voice during out of delivery call.
Thank you.
Hi, Our sincere apologies for any inconvenience you've experienced. We want you to know that we are committed to making things right for you. To address the issue promptly and ensure your utmost satisfaction, we kindly ask you to share your contact details & allow the concerned team to resolve the matter at the earliest.
I am using this shipping aggregator for since 2 years. They have best customer service and rates are very low than competitors.
"I've been consistently impressed by the reliability of Nimbus post. Time and again, they have proven their commitment to delivering packages on schedule. Whether it's important documents or fragile items, I can count on them to handle my shipments with care and deliver them without any hitches. The tracking system is accurate, allowing me to monitor the progress of my deliveries in real time. This level of reliability has made them my go-to choice for all my shipping needs, and I confidently recommend their services to anyone seeking a trustworthy NImbusspost."