Nimbuspost

Nimbuspost

Pricing
Free to install. Additional charges may apply.
Rating
2.2 (43)

We ship online orders globally. Increase your reach with multiple couriers in a single place.

NimbusPost, India’s trusted tech-enabled shipping aggregator transforms the outdated logistics processes of ecommerce businesses by using AI and advanced automation tech. Integrate your ecommerce store with NimbusPost’s seller panel and enjoy an automated order import facility and instant shipments.

NimbusPost, India’s trusted tech-enabled shipping aggregator transforms the outdated logistics processes of ecommerce businesses by using AI and advanced automation tech. Integrate your ecommerce store with NimbusPost’s seller panel and enjoy an automated order import facility and instant shipments. more
  • Automated order importing
  • Reduce RTO with IVR call feature
  • Superior post-shipment experience

Languages

English

Pricing

Free

Free to install

Freight charges by courier partner

All charges are billed in USD.

Reviews (43)

Overall rating
2.2
Counts per rating level
  • 51% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 47% of ratings are 1 stars
November 14, 2024

Our thriving business has come to stand still because we choose this worst shipping aggregator.

SWITCH TO SHIPROCKET THEY'RE FAR BETTER !!!

Nimbuspost has Pathetic Service. Following has happened to me in just one month:

- Rs. 67,000 blocked on false premises of weight discrepancy !!!

- Charged 51Kgs for a 1Kg Parcel !!!

- Lost Parcels

- Did not deliver parcels to our prepaid customers

- Fake Weight Discrepancy

- No Support, Nobody Calls you

If you're a starting a new business and listened to a youtuber to use this service, even he doesnt use this service so avoid it at all cost.
USE SHIPROCKET INSTEAD.

PrimeShop24
India
10 months using the app
October 16, 2024

This is a big fraud company. They are actually thieves in a form of company. Anyone even thinking of onboarding with them kindly please don't do it. They have been just taking money without any valid proof. We will definitely file a complaint against this company.
BIG FRAUD❌❌❌❌❌. I would not even give 1 start it is just to submit this I had to.

Peikh
India
2 months using the app
July 23, 2024

Other than their tech part of the app, NimbusPost and Shiprocket happen to be the worst in the shipping aggregator business. They don't give a damn about any of your complaints. Their only response to all issue is that the issue is not from their end but the courier partner. Isn't this what this app supposed to help with when they are the SHIPPING AGGREGATOR?

Let me share the most recent experiences I have had with them.

1. Nearly 6-7 packages were shipped out via COD and Prepaid. Two weeks after shipping them out, customers reached out saying they never received the package, while few of them reached out for exchange that's when we realized the tracking has been updated to Canceled by Ecom or Nimbus (we don't know) but the issue araised when the customers who complained who never received their package, so we sent them another package. Now in this scenario, customers ended up paying twice for the COD because of which we had to refund their money and since COD was marked canceled on Nimbus post we never received money for that either.

A lot of such scams happen that impact small business, especially when we are new and trying build customer's trust.

2. Also, never choose ECOM Express or Xpressbess from Nimbus, they provide the worst service again. A shipment I sent out on July 5th has been on hold for 18+ days and the customer is frustrated, when reaching out to Nimbuspost their only reply is that they can't help since the problem is with Ecom! They then suggested they will initiate a RTO and refund the shipping and RTO cost, only for them to go back on their words yet again and not keep up their words. Again in this scenario I had to re-ship the product bare all the losses and also, lose a potential customer.

3. When you sign up they provide a person as a "dedicated customer support person" for "60 days". But when issue arises and you complain, immediately they will mention the 60 days are up (Kudos to their math calculation that they don't even know 29 days doesn't equal 2 months) and they want you to reach out to common customer service.

And special mention to the worst customer service representative Simran her phone number ends with 388. If she ends up being your representative you will never get any update or resolution, all she replies is that it is not Nimbus post issue and that your 60-day support is already over.

If these are the issues I have faced in less than 60 days I wonder how can any business rely on such services for a longer duration of our business.

So have multiple options while shipping out for your small business. Don't get scammed like me. I am again in search of a better shipping aggregator.

Edi
India
4 months using the app
August 5, 2024

Extremely disappointing services. Almost all shipments faced challenges and support team does not help at all. It became full time job just to follow up with them, and they'll never revert on the actions they take. Pickups, deliveries, weight mismatches, all became nightmare with this team.

Adorna
India
4 months using the app
September 22, 2024

Dont use this service .
Very poor support .
Demand bogus picture for false order.

Rankersnotes
India
3 months using the app

Support

Nimbuspost Private Limited can answer any questions you have about Nimbuspost.

Developer

Nimbuspost Private Limited

LG006, Spring House, Grand Mall, MG Raod, Gurgaon, HR, 122001, IN

Launched

November 17, 2022

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