NinjaPOD: DTF Print on Demand

Have to give a shout out to Justyne and the NinjaPOD customer service team. They have been extremely helpful at teaching us the 'ropes' of POD. They are extremely responsive and help explain the 'why' behind answers and actions. We have been very impressed!

Love this POD program runs smoothly, I sold over 200 items with no returns. I have tested the products, and they are very good too.

Ninja has been a god send for our company. From ordering prints on line and pressing them ourselves to there print on demand for our store. Great quality, super fast shipping and if there is a problem a replacement is sent right away! Only thing I wish They had was embroidery so I didn’t have to go to other POD stores!

We love Ninja! They have one of the best selections of all PODs out there when it comes to gear. We have slowly started to migrate a lot of our products over to Ninja from other PODs. Their turnaround time is typically 1-2 days and shipping is quick. We currently use Ninja for our Brandure Design Co store which sells local school gear, but we are also rolling out our new store, Nova Unlimited, which is all custom apparel. They have added inside tag labeling on T-Shirts and sure hope that expands to sweatshirts/hoodies soon too! We wish they did embroidery for hats too, because we'd love to move those products over as well!

I've been using Ninja POD for nearly 7 months and I am very happy with their service and the quality of products they provide. They have many name brand clothing items to choose from which my customers love! I have consistent orders coming through Ninja and they always process them quickly. I've only had a couple issues and those have been taken care of without question with reprint requests. Their support staff is also easily accessible if I have a question or if a customer needs a quick address change, for example. I also use them for DTFs, patches, and stickers!

I've had very good tech support from Ninja POD. I'm not a big fan of email-based support, but the techs get back to me quickly and resolve my issues.

I really struggled with the Ninja POD app when I first started out. There is definitely a series of steps that need to be taken and the order that they're taken is important. Be aware that there is a learning curve and you may have to learn a couple of things the hard way.

The app does have its quirks. For me, the product syncing is the most finicky and will often double my mockups. This requires manually deleting the extras which doesn't take that long, but is a little irritating.

I've generated a wish list for the Ninja POD team and hope they can make some changes to the app to work a bit better for me and reduce my workload.

The biggest issue is editing and resyncing every single product in a collection of 140+ t-shirts when there is a color variant correction, for instance. That is the challenge I'm facing now. My advice is to make absolutely sure your color variants are correctly displaying prior to creating a lot of products or you are in for a tremendous amount of work.

I would also highly recommend that you provide artwork instructions to the design team when you first upload your artwork. Don't count on the team to position your artwork "correctly" and don't wait to add the instructions. If you have to add the artwork instructions later you could be in for a lot of work since the instructions have to be added to each product and not to a collection.

Another issue is the way the app adds color variants. If you want the colors in order like you would see on the shelf of a typical department store, you have to add the colors to your product one by one. Entering in 5 at a time in bulk like the app allows will add them in random order and if you have 12 color variants you will have to rearrange them all (and all the mockups) once you publish your product. That is a pain in the butt done once, but if you ever have to resync your product - and you will - you have to rearrange them all again.

The last thing on my wish list that I can remember concerns the templates. These should be huge time-savers, but a template does not maintain the color variant order of the product you're making the template from. So, it really does you no good since you're back to having to rearrange all the variants in the shop.

I wouldn't let any of these issues keep you from using Ninja POD and the app. Creating this app and integrating Ninja POD with Shopify was super tough and the app works well once you learn its limitations and what you need to do. This is a good company and the Ninja POD team is very receptive to customer concerns.

I’ve been using Ninja for a few months and so far I love it! The shipping is fast, the quality of the shirts and prints are top tier, pricing could be a little more affordable but overall hands down an amazing app. Wouldn’t go with any other POD app.

Overall, the quality has been great. The product selection is really good with many of the brands I like to use. I’d love to see some of Ninja’s other lines added in the future (patches, embroidery, stickers, etc.)... would be complementary to my business needs!

The app itself works fine, but could be better. Adding a more detailed reprint feature and the ability to delete/cancel an order (similar to Printify) would be extremely helpful, especially since I occasionally print and fulfill items myself.

Overall, the experience has been very good and I’m excited to keep using the platform!

I've tried to sell using two other unnamed online PODs and it was always a struggle. This included getting paid, fulfillment times, ease of use, complicated interface, etc. I'm happy with Ninja POD.

FULFILLMENT: I'm impressed! People have had their orders in-transit as soon as 4 business days. I like that the order dashboard has a easy to use interface that gives me easy access to my statuses and tracking numbers. I use the flat rate ship to keep things simple.

QUALITY: I've personally ordered a few items for myself from the Ninja POD and the quality is what I expected. Vibrant colors, crisp lines [your artwork needs to be clean]. All of my PNG graphics are transparent so the printing doesn't feel like a plastic sheet.

VARIETY: Most of the popular items are offered for zip-up hoodies and t-shirts. I'd like to see a few specialty items [i.e. Port Co. 78FZ], but I'm mostly happy with the current offering.

PAYOUTS: Straight forward and easy to understand. I like the option to export out to a CSV spreadsheet.

CUSTOMER SERVICE: No live person, but I haven't had any need to contact them yet. Everything done via email.

OVERALL: Since using Ninja POD, setting up my store, products, pricing, etc. has been really easy (once you get through the initial setup). I can add/remove products on the fly.

Ninja POD has been a game changer for me! I make most of my sales in person at shows and carry inventory when Im on tour. With Ninja POD everyone who can't make it out to a show or who is in markets i dont get to can now grab anything they want and NinjaPOD has a high quality item shipped to their door in a few days! Highly recommend them if you need custom on demand clothing printed up! 5 stars