NinjaPOD: DTF Print on Demand

Awesome app. We've only got one shirt so far, a branded one for customers to get as a thank you with big orders or reviews, but it's been smooth as heck. No complaints from us and we've even got some 5 stars on the shirt itself.

The remove background tool works the best in my experience. The printing is high quality and have had no returns due to bad images so far. Customer service has been great and understands the fickle nature of some customers and will go out of their way to help newbies in the space.

Customer service was very helpful. I'm new to print on demand and they were very prompt with their response and request for help.

All of the samples that I've ordered look fantastic and they have a very nice selection of blanks. As someone new to this their app is very easy to use and intuitive. I'm sure my customers will be as happy with the products as I am.

Better mock up and product viewing needed (zooming). Also ease of multiple selection of item with graphic variation for a T-shirt. For example same graphic, but needs adjusting on different color shirts. App not easy to figure out.

The new app is great; I had a few questions, and the service was wonderful! Quick answers to my DUMB questions. Very happy!

I had quite the ordeal with connecting my bank to Ninja. However, Justyn in support was able to figure out my error in entering the information; thereby eliminating days of frustration and some tears on my part.
Stellar work Justyn

I’m deleting this app from my store. I paid for an order, waited three weeks, and then they cancelled my order without any notice or communication. That is unacceptable, especially when you’re running a business and depending on orders to be fulfilled on time.

If there was an issue, I should have been contacted before the order was cancelled. The lack of communication caused delays and made the whole experience frustrating. I would not recommend using this app if you need reliable fulfillment and proper customer support.

This app is Awesome! Everything about it makes sense for a new business owner or someone who wants to make Passive Income! Justyn was a big help walking me through the process! Can't wait to start making and selling apparel.

Justyn was AMAZING!! I lost my artwork and he was able to retrieve it from Ninja Printhouse! He went above and beyond! The customer service is excellent!!

Just downloaded this app after using Printify an Printful for years.

Some things I like:

It's Super easy to publish to your Shopify Store. One Button!

Each Step is very user friendly, and I was able to set it up quickly.

The catalogue is huge! Lots coming soon too.

It has options to view the product on Shopify, unpublish, edit, save as template, duplicate and archive, all on the same page as the product editing page. Instead of separate pages.

They also tell you up front what the inventory looks like, as opposed to red text after you've published a product.

Things I DON'T love, that could use some updates:

Editing the Profit margins is very complicated to locate. You have to select all the products and click a small "bulk edit" button. It caused some Minor Frustration.

I'm not finding an option to edit colors separately.

You also have to select the colors before proceeding to the edit page (you can add or subtract more later)

You're only allowed 6 colors (It Makes sense in a way, but I like being able to offer all colors with specific designs for lights and darks under one product listing).

The Pre-listed description of products, doesn't list enough detail, or add any ad language. I have to go in and edit each description to add details and sales language. Whereas, the others already have something loaded that I can make minor edits to.

I'm not seeing any AOP products, or items you can edit multiple sides. It looks like mostly traditional logo placements.

Lastly, I had to give it 4 stars for the over-use of AI. The actors in the ads are AI, and a lot of the shop function is also AI powered. As a store that is catering to artists, it's a bit in poor taste not to hire them for their marketing. I am disappointed in that aspect of this company.

Overall, I'm going to see how a few items do, and order some samples. The prices honestly seem pretty comparable to Printify, but they do have some less expensive options of products that are spendy otherwise.